Strategic Salesforce Project Lead

1 dzień temu


Warszawa, Mazovia, Polska Square One Resources Sp. z o.o. Pełny etat

Job Summary:

We are seeking a highly skilled Strategic Salesforce Project Lead to manage and oversee the implementation of a Salesforce-based system for offering vehicles and related financial products to both B2B and B2C customers.

About the Role:

  • Serve as a Problem Solver Manager/Project Manager for an existing service, responsible for managing and overseeing ticket resolution
  • Coordinate and lead the resolution process for technical and operational issues, ensuring timely and effective solutions
  • Collaborate with cross-functional teams to identify the root cause of problems and recommend or implement appropriate solutions
  • Ensure continuous improvement of service quality by monitoring and refining the support process
  • Work closely with clients and technical leads to maintain clear communication throughout the project lifecycle

Requirements:

  • Minimum of 3 years of professional experience in a similar role
  • Proficiency in Salesforce (must-have technology)
  • Solid understanding of ticket management and issue resolution processes
  • Familiarity with coordinating between various teams to ensure effective problem-solving
  • Experience in managing or overseeing existing services within Salesforce environments (not a developer role)

Compensation:

The estimated salary for this position is ₹900,000 - ₹1,200,000 per annum, depending on qualifications and experience. The salary will be discussed during the interview process.



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