Customer Service Specialist
2 godzin temu
At CYBEX GMBH, we're seeking a highly motivated Customer Service Specialist to join our team in Poland/Lodz. As a key member of our office management team, you'll be responsible for order processing, planning deliveries, and supporting our finance department. Your excellent communication skills and ability to work independently will be essential in handling customer complaints and requests. If you're a team player with a passion for customer service, we'd love to hear from you.
Your Key Responsibilities:
- Process customer orders via phone, email, and SAP
- Plan and coordinate deliveries, resolving any logistics issues that may arise
- Support our accounts payable and finance department
- Act as the main point of contact for our Sales Team
- Perform administrative and organizational tasks
- Handle customer complaints and requests in a professional and timely manner
Your Qualifications:
- Knowledge of customer service principles and practices
- Proficiency in MS Office
- Nice to have: SAP knowledge and experience in customer service
- Excellent English command
- Strong communication and organizational skills
- Highly motivated and a team player
CYBEX GMBH operates globally, with employees from over nations. If you're eager to make a meaningful contribution to a rapidly growing business that offers opportunities for growth and development, we encourage you to apply. As part of Goodbaby International Holdings Ltd., we're committed to creating an inclusive work environment that values diversity and equal opportunities. In addition to a competitive salary and attractive annual leave, you'll have the chance to develop your personal profile in an international environment.
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