Dedicated Customer Service Professional for Multilingual Support

5 godzin temu


Warszawa, Polska Unique People Sp. z o.o. Pełny etat

We are Unique People Sp. z o.o., a leading provider of call and contact center services in Poland.

We operate with the highest level of professionalism, ensuring seamless communication with our clients.

About Us: Our company is part of the CCIG Group, the largest group in the Call Center industry in Poland.

Job Overview: We are currently seeking an experienced Customer Service Agent to join our team.

Key Responsibilities:

  • Answer customer inquiries in Portuguese and English languages
  • Resolve complaints in a timely and professional manner
  • Provide exceptional customer service through various communication channels
  • Inform customers about available services and promote new opportunities

Requirements:

  • Minimum B2 level knowledge of Portuguese language
  • Minimum B2 level knowledge of English language
  • Strong soft skills: patience, openness, independence
  • Able to work from Monday to Friday on two shifts: 9:00 a.m. - 1:00 p.m. and 1:00 p.m. - 5:00 p.m.

What We Offer:

  • Attractive salary package with additional bonus for quality work
  • Professional training and development opportunities
  • The chance to grow within our organization
  • Additional benefits: Multisport card, medical insurance, life insurance
  • Flexible dress code
  • Ongoing support from our management team


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