Dedicated Customer Service Professional for Multilingual Support
5 godzin temu
We are Unique People Sp. z o.o., a leading provider of call and contact center services in Poland.
We operate with the highest level of professionalism, ensuring seamless communication with our clients.
About Us: Our company is part of the CCIG Group, the largest group in the Call Center industry in Poland.
Job Overview: We are currently seeking an experienced Customer Service Agent to join our team.
Key Responsibilities:
- Answer customer inquiries in Portuguese and English languages
- Resolve complaints in a timely and professional manner
- Provide exceptional customer service through various communication channels
- Inform customers about available services and promote new opportunities
Requirements:
- Minimum B2 level knowledge of Portuguese language
- Minimum B2 level knowledge of English language
- Strong soft skills: patience, openness, independence
- Able to work from Monday to Friday on two shifts: 9:00 a.m. - 1:00 p.m. and 1:00 p.m. - 5:00 p.m.
What We Offer:
- Attractive salary package with additional bonus for quality work
- Professional training and development opportunities
- The chance to grow within our organization
- Additional benefits: Multisport card, medical insurance, life insurance
- Flexible dress code
- Ongoing support from our management team
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