Technical Support Specialist
22 godzin temu
**Company Overview**
Link Group is a leading provider of innovative solutions for the property and finance sectors.
We are seeking a highly skilled Technical Support Specialist to join our multilingual service desk team.
The successful candidate will be responsible for providing exceptional technical support to our global customers through various communication channels, including calls, emails, and self-service tickets.
Key Responsibilities:
- Providing timely and effective technical assistance to customers via phone, email, and chat platforms.
- Troubleshooting complex technical issues with advanced Active Directory, O365, software installation, printers, and other standard applications.
- Familiarity with networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi is essential.
- Utilizing ticketing systems (e.g., ServiceNow) to manage and track customer requests efficiently.
- Working collaboratively with internal teams to resolve customer complaints and ensure high levels of satisfaction.
Requirements:
- 2-7 years of experience in a Service Desk/Technical Support role, preferably with L1 certification.
- Excellent communication and interpersonal skills to effectively interact with diverse customer groups.
- Strong problem-solving and analytical skills, with the ability to work independently and as part of a team in a fast-paced environment.
- Ability to work flexible hours, including evenings and weekends, to accommodate global customer needs.
- Fluency in English and German/French, with excellent written and verbal communication skills.
What We Offer:
- A dynamic and supportive work environment with opportunities for professional growth and development.
- A competitive salary and benefits package, including health insurance, paid time off, and retirement plan.
- Access to cutting-edge technology and training resources to enhance your technical skills.
-
Technical Support Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Bruker Business Support Center Sp. z o.o. Pełny etatJob Description:We are seeking a skilled Technical Support Specialist to join our team at the Bruker Business Support Center Sp. z o.o. in Poland.Company OverviewBruker is a leading manufacturer of high-voltage equipment, and our Business Support Center provides expert technical support to customers worldwide.Job SummaryThe successful candidate will provide...
-
Distant Technical Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Bruker Business Support Center Sp. z o.o. Pełny etatSalary: Approximately 45,000 to 60,000 PLN (≈ 10,200 - 13,700 EUR) per year.Job DescriptionAvoiding travel when possible, you will be responsible for technical customer support from a distance. Key tasks include providing remote assistance via online tools, offering initial-level technical support to regional and global customers, and providing...
-
Senior Technical Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Nowa Era Sp. Z O.o. Part Of Sanoma Group Pełny etatAbout the CompanyNowa Era Sp. Z O.o. Part Of Sanoma Group is a dynamic and innovative company that offers exciting opportunities for professional growth and development.Job DescriptionWe are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and...
-
Technical Support Specialist
4 tygodni temu
Warszawa, Polska Arrow Electronics, Inc. Pełny etatPosition:Technical Support SpecialistJob Description:OverviewWe are seeking a dynamic and customer-focused individual to join our team as a Field Applications Specialist. As a crucial member of our organization, you will play a pivotal role in ensuring customer satisfaction through effective engagement and support. The ideal candidate will possess a strong...
-
Technical Support Specialist
2 tygodni temu
Warszawa, Polska Britenet Pełny etatAt Britenet, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT and excellent communication skills.The estimated salary for this position is $50,000 - $70,000 per year, depending on experience.About the RoleThis role is responsible for providing technical support to employees across...
-
Technical Specialist in HVAC and Ventilation Support
2 tygodni temu
Warszawa, Polska CH ESTERN sp. z o.o. Pełny etatTechincal Specialist - HVAC & Ventilation Role OverviewThis is a full-time position for a Technical Specialist located in Warsaw. The Technical Specialist will be responsible for overseeing technical aspects of projects, providing technical support to the company's partners across the EU, and ensuring that technical solutions meet business requirements.
-
IT Support Specialist for Multilingual Environment
22 godzin temu
Aleje Jerozolimskie A, Warszawa, Polska Link Group Pełny etatOverviewAt Link Group, we are seeking a skilled L1 IT Support Technician to join our team in providing exceptional technical assistance. This role involves resolving IT-related issues, managing tickets in multiple systems, and delivering outstanding support to users.ResponsibilitiesProvide first-level technical support for Windows operating systems, Office...
-
Technical Support Specialist
2 tygodni temu
Żwirki i Wigury A, Warszawa, Polska Ricoh Polska Sp. z o.o. Pełny etatRicoh Polska Sp. z o.o., a leading global technology company, offers an exciting opportunity for a Technical Support Specialist to join our team.We are seeking a highly motivated and skilled professional to provide exceptional technical support to our customers.About the Role:Provide first-line technical support and troubleshooting for various IT-related...
-
Technical Support Specialist
4 miesięcy temu
Warszawa, Polska Square One Resources Sp. z o.o. Pełny etatThe Technica Support Specialist (End User Computing) will be responsible for management and maintenance of device lab consisting of around 70 physical PC desktops used for application testing.Technical Support Specialist (EUC)Your responsibilities Manage on-site physical PC desktops in device...
-
Enterprise Technical Support Specialist
4 godzin temu
Warszawa, Polska Samsung R&D Institute Poland Pełny etatAbout UsSamsung R&D Institute Poland is a leading technology company that empowers innovation and excellence. Our team is dedicated to delivering cutting-edge solutions that transform industries and improve lives.Job Description:We are seeking an experienced Enterprise Technical Support Specialist to join our team. As a key member of our Enterprise Technical...
-
Technical Customer Support Specialist
5 dni temu
Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etatWe are seeking a highly skilled Technical Customer Support Specialist to join our Global Service Desk team based in Warsaw. The successful candidate will be responsible for providing tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.The ideal candidate will have fluency in Dutch, English (and/or German) and...
-
Technical Support Specialist with French
2 tygodni temu
Warszawa, Mazovia, Polska HRK S.A. Pełny etatWe are seeking a Technical Support Specialist to join our team in Warsaw, Poland. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, including field sales and customer service teams.About the RoleAs a Technical Support Specialist, you will play a critical role in delivering...
-
Technical Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Synerise S.A. Pełny etatWe are looking for a highly motivated and experienced Technical Support Specialist to join our dynamic team at Synerise S.A. as an IT Support Engineer.This is a unique opportunity to work with cutting-edge technologies, including Microsoft365, Jira, Confluence, and Azure, and have a significant impact on the company's IT support area.About the role:You will...
-
Senior Technical Support Specialist
2 tygodni temu
Zabłocie A, -, Kraków, Polska N-iX Pełny etatAt N-iX, we are seeking a highly skilled Senior Technical Support Specialist to join our team in the United States and Europe. As a Level2 Support Engineer, you will be working with our support, customer success, and engineering teams to troubleshoot complex customer issues.About UsWe are a successful provider of SaaS solutions, helping medical device...
-
Technical Support Specialist
2 dni temu
Warszawa, Polska Samsung R&D Institute Poland Pełny etatAbout Our TeamAt Samsung R&D Institute Poland, our team is dedicated to managing the lifecycle of applications on the Samsung SmartTV platform. We collaborate closely with developers, local business departments, and partners to deliver high-quality services to our users.Job DescriptionAs a Samsung SmartTV Applications Engineer, you will be responsible...
-
Client Support Specialist
4 tygodni temu
Warszawa, Polska HAYS Pełny etatClient Support SpecialistWarszawaNR REF.: 1184552Join our Client as a Client Support Specialist and be the face of our client experience. We’re looking for a problem-solver with excellent communication skills.Responsibilities: First contact for technical assistance via phone or email. Perform remote troubleshooting and guide problem-solving. Escalate...
-
Technical Support and Maintenance Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Square One Resources Sp. z o.o. Pełny etatAt Square One Resources Sp. z o.o., we are seeking a skilled Technical Support and Maintenance Specialist to join our team.About the RoleThe successful candidate will be responsible for managing and maintaining a device lab consisting of around 70 physical PC desktops used for application testing.Duties and ResponsibilitiesManage on-site physical PC desktops...
-
Technical Support Specialist with French Localization Expert
2 miesięcy temu
Warszawa, Mazovia, Polska HRK S.A. Pełny etatRole OverviewWe are seeking a highly skilled Technical Support Specialist with French localization expertise to join our team at HRK S.A. in Warsaw, Poland.Job Responsibilities:Provide Technical Support: Offer expert technical assistance via phone, email, and online chat to customers, Field Sales, and Customer Service teams for Thermal products.New Business...
-
Technical Support Specialist with French
2 tygodni temu
Warszawa, Mazovia, Polska HRK S.A. Pełny etatWe are seeking a highly skilled Technical Support Specialist with expertise in French to join our team at HRK S.A. as a global product expert.As a key member of our technical support team, you will provide exceptional support to customers, field sales teams, and customer service representatives via phone, email, and online chat. Your primary responsibility...
-
Technical Support Specialist
22 godzin temu
Puławska , Warszawa, Polska The Stepstone Group Polska Pełny etatAbout The Stepstone Group PolskaWe are a global leader in job-tech platforms and e-recruiting, with over 20 brands across 30+ countries. Our mission is to create opportunities for job seekers and companies to find a perfect match in a fair and equitable way.Our Tech Hub, located near Wilanowska Metro, is home to more than 300 ambitious specialists who work...