Multilingual Customer Service Expert
9 godzin temu
About the Role
We are seeking a highly skilled Multilingual Customer Service Expert to join our team at Unique People Sp. z o.o. in Warsaw, Poland.
As a key member of our customer service department, you will be responsible for providing exceptional support to clients in Romanian. This includes answering calls, handling emails, informing customers about available products and services, and keeping them up-to-date on current promotions.
Key Responsibilities:
- Providing top-notch customer service to clients in Romanian
- Answering calls and handling emails with professionalism and courtesy
- Informing customers about available products and services
- Keeping customers informed about current promotional campaigns
- Handling customer complaints and returns in a timely and effective manner
- Providing product advisory services to customers
Requirements:
- Proficiency in Romanian at level C1 or higher
- High personal culture and a friendly attitude towards customers
- Availability during helpline working hours (Monday - Friday, 9:00 AM - 5:00 PM)
- Knowledge of basic computer programs
What We Offer:
- A competitive hourly rate of approximately 40000 PLN per month, based on industry standards for similar roles in Warsaw, Poland
- The possibility of hybrid work after the onboarding period
- Professional training package to prepare you for independent work
- Open development and advancement path within the structure
- Support from an experienced team
- Additional benefits:
- Multisport card
- Private medical insurance
- Group insurance
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