Customer Service Professional

2 dni temu


Kraków, Lesser Poland Teleperformance Poland Pełny etat

Job Summary

We're seeking a highly motivated Customer Service Professional with excellent communication skills to handle customer inquiries via email, chat, and calls about acquiring or technical products. The ideal candidate will have prior experience in customer service or contact centers and be fluent in English (spoken and written) and Swedish or Norwegian language.

Key Responsibilities:

  • Handle customer inquiries via email, chat, and calls about acquiring or technical products
  • Use CRM, ERP, and other systems to assist customers effectively
  • Provide technical support for card terminals and self-service portals
  • Manage administrative tasks such as updating customer details and resolving invoice-related questions
  • Collaborate with internal and external teams to ensure smooth operations


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