Customer Service Expertise
2 tygodni temu
Key Responsibilities:
- Handling and processing client requests via web, phone, or email and using IT systems.
- Providing information and solving technical problems.
- Offering remote support and coordinating tasks with on-site technicians.
- Monitoring devices in telemetry systems and ensuring they work properly.
- Assigning tasks to service technicians.
- Helping customize telemetry systems to meet client needs.
- Providing remote technical support to clients worldwide.
Requirements:
- Fluent in both German and English.
- A team player with strong communication skills.
- Adaptable and quick to respond to changes.
- Interested in technology and automation.
- A professional, international work environment.
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