Global Service Desk Agent

Global Service Desk AgentWe are seeking a highly skilled Global Service Desk Agent to join our team at Equinix Poland Sp. z o.o. The successful candidate will provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.Key Responsibilities:Provide complex support on customer requests, inquiries, and/or...

Global Service Desk AgentWe are seeking a highly skilled Global Service Desk Agent to join our team at Equinix Poland Sp. z o.o. This role requires a strong background in customer support, with the ability to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.Key Responsibilities:Provide complex...

Job SummaryWe are seeking a skilled Global Service Desk Agent to join our team. As a Global Service Desk Agent, you will provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. You will troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and...

Global Service Desk AgentAs a Global Service Desk Agent, you will be responsible for providing tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. You will troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company.Key Responsibilities:Provides complex...

Job SummaryWe are seeking a skilled Global Service Desk Agent to join our team. As a key member of our support team, you will provide tier two support to customers through email, phone, or live chat, troubleshooting and resolving complex issues.ResponsibilitiesProvide technical support to customers via email, phone, or live chat, troubleshooting and...

Job SummaryThe Service Desk Agent is a key role in our IT Service Desk, responsible for providing first-level support to our customers. As a Service Desk Agent, you will be the first point of contact for our customers, and your primary goal will be to resolve their technical issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...

About the RoleAt Equinix, we're seeking a skilled Global Service Desk Agent to provide high-level technical support to our customers. As a key member of our team, you'll work on a variety of complex issues, leveraging your expertise to deliver exceptional customer experiences.ResponsibilitiesProvide tier two support for customer requests, inquiries, and...

Job SummaryWe are seeking a highly skilled Global Service Desk Agent with fluency in Dutch to join our team. As a key member of our global support team, you will be responsible for providing tier 2 technical support to our customers via phone, email, and live chat. In this role, you will work closely with our customers to resolve complex technical issues,...

Job SummaryWe are seeking a skilled Global Service Desk Agent to join our team. As a key member of our support team, you will provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. Your role will involve troubleshooting, documenting, escalating, and managing trouble resolution in the best interest of...

Job SummaryWe are seeking a skilled Global Service Desk Agent to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. The ideal candidate will have fluent written and verbal skills in Dutch, English, and/or German.ResponsibilitiesProvides tier two support on customer requests, inquiries, and/or...

Job SummaryAn exciting opportunity to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. As a Global Service Desk Agent, you will be responsible for troubleshooting, documenting, escalating, and managing trouble resolution in the best interest of the customer and company.ResponsibilitiesProvides...

Job SummaryWe are seeking a skilled Global Service Desk Agent to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. The ideal candidate will have fluent written and verbal skills in Dutch or German, as well as English, and a proven track record in senior customer support/service...

Job SummaryThe Service Desk Agent plays a vital role in managing the first level of support at the IT Service Desk. Their primary responsibility is to ensure that first-level support activities follow agreed procedures and that tickets are identified, registered, and categorized into incidents and service requests.Key ResponsibilitiesRespond to first-level...

Global Service Desk SpecialistOur team is seeking a skilled Global Service Desk Specialist to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. As a specialist, you will be responsible for troubleshooting, documenting, escalating, and managing trouble resolution in the best interest of the customer...

Job SummaryAn exciting opportunity to join our Global Service Desk team as a Technical Support Specialist in Dutch. We're looking for someone with fluent Dutch and English language skills to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.In this role, you will be taking care of a variety of...

Job SummaryAn exciting opportunity to join our Global Service Desk team as a German-speaking customer support specialist. We're looking for someone who can provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.In this role, you will be taking care of a variety of challenges and from your direct...

Global Service Desk SpecialistYour responsibilitiesCustomer Support Provides tier two (more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat, troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company. May also have involvement in escalation support at...

Job SummaryAn exciting opportunity to work with our Global Service Desk team, providing tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. In this role, you will be taking care of a variety of challenges and assist our customers so they can continue their day-to-day business.When joining our team, be...

Job SummaryAn exciting opportunity to join our Global Service Desk team as a Technical Support Specialist. We're looking for someone who can speak and write in fluent Dutch, English (and/or German) to provide tier two (more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat.In this role, you will be taking...

Job Description:As a Global Service Desk Lead, you will be responsible for overseeing a team of customer support agents providing support in French, Italian, and English. Your key goal will be to ensure high-quality service is delivered to customers while maintaining the team's operational efficiency.Key Responsibilities:• Lead, mentor, and coach a team of...