Global Service Desk Agent

About the RoleAs a Global Service Desk Agent, you will be part of a dynamic team providing multilingual support to our global customers. Your primary responsibility will be to deliver exceptional customer service, addressing complex issues and queries through email, phone, or live chat.Key ResponsibilitiesProvide tier two support on customer requests,...

Unlock a Challenging Career Opportunity at EquinixWe are seeking an experienced Global Service Desk Agent with fluent Dutch and English language skills to join our dynamic team. In this role, you will provide tier two support on customer requests, inquiries, and questions through email, phone, or live chat.About the JobAs a Global Service Desk Agent, you...

Job SummaryWe are seeking a highly skilled Global Service Desk Agent with fluency in Dutch to join our team. As a key member of our global support team, you will be responsible for providing tier 2 technical support to our customers via phone, email, and live chat. In this role, you will work closely with our customers to resolve complex technical issues,...

Job SummaryEquinix is seeking a skilled Global Service Desk Agent to provide tier two support on customer requests, inquiries, and questions through email, phone, or live chat. The successful candidate will have a strong understanding of technical issues and be able to troubleshoot, document, escalate, and manage trouble resolution in the best interest of...

Job SummaryThe Service Desk Agent plays a vital role in managing the first level of support at the IT Service Desk. Their primary responsibility is to ensure that first-level support activities follow agreed procedures and that tickets are identified, registered, and categorized into incidents and service requests.Key ResponsibilitiesRespond to first-level...

Global Service Desk SpecialistOur team is seeking a skilled Global Service Desk Specialist to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. As a specialist, you will be responsible for troubleshooting, documenting, escalating, and managing trouble resolution in the best interest of the customer...

Job SummaryAn exciting opportunity to join our Global Service Desk team as a Technical Support Specialist in Dutch. We're looking for someone with fluent Dutch and English language skills to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.In this role, you will be taking care of a variety of...

Job SummaryAn exciting opportunity to join our Global Service Desk team as a German-speaking customer support specialist. We're looking for someone who can provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.In this role, you will be taking care of a variety of challenges and from your direct...

Global Service Desk SpecialistYour responsibilitiesCustomer Support Provides tier two (more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat, troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company. May also have involvement in escalation support at...

About Ricoh:Ricoh is a global technology company that has been transforming the way people work for over 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability, and boost business growth.We're looking for:Service Desk OperatorThis role provides a single point of contact for Ricoh's IT...

Job Description:As a Global Service Desk Lead, you will be responsible for overseeing a team of customer support agents providing support in French, Italian, and English. Your key goal will be to ensure high-quality service is delivered to customers while maintaining the team's operational efficiency.Key Responsibilities:• Lead, mentor, and coach a team of...

Job OverviewAn exciting opportunity awaits a seasoned professional to join our Global Service Desk team.Company OverviewEquinix is the world's leading digital infrastructure company, operating over 250 data centers globally. We empower digital leaders to scale with agility and deliver world-class experiences by connecting them with the right people, places,...

Specjalista Service DeskW naszej firmie Ruch S.A. poszukujemy doświadczonego Specjalisty Service Desk, który będzie odpowiedzialny za zapewnienie wysokiej jakości wsparcia technicznego dla naszych klientów.Twoje obowiązki:Bezpośrednie wsparcie klientów w zakresie rozwiązywania problemów ITObsługa systemu Service Desk - rejestracja zgłoszeń od...

Job SummaryWe are seeking a highly skilled Global Service Desk Analyst with German language expertise to join our team at Mettler Toledo. As a key member of our IT support team, you will provide exceptional technical support to our users across multiple regions, including Poland, Switzerland, Germany, Holland, France, Spain, and the USA.Key...

Discover a challenging and dynamic work environment at Equinix, the world's digital infrastructure company. As a Global Service Desk Technical Support Specialist, you will be part of a fast-growing Fortune 500 company operating over 250 data centers globally.In this role, you will provide tier two technical support to customers through email, phone, or live...

Job Description:The Technical Lead for Global Service Desk will oversee a team of customer support agents providing multilingual support. The ideal candidate will ensure high-quality service is delivered to customers while maintaining operational efficiency.Responsibilities:Team Leadership:Lead and mentor a team of customer support agents, aligning their...

Opis Stanowiska:Młodsza Specjalistka / Młodszy Specjalista Service Desk w firmie Betacom | softgardenPraca w Zespole:Przyjmowanie, rejestracja i wstępna weryfikacja problemów zgłaszanych przez użytkowników – telefonicznie oraz mailowo. Kontaktowanie się z klientem, konsultowanie oraz pomoc w zdalnym rozwiązaniu problemów oraz awarii....

Job Title: Customs AgentAbout the Role:We are seeking a highly skilled Customs Agent to join our team at FedEx. As a Customs Agent, you will be responsible for preparing customs declarations for exports and imports, updating our system with the latest information, and providing exceptional customer service to both internal and external clients.Key...

As a Help Desk Expert at Antal Sp. z o.o., you will be responsible for providing exceptional customer service to our clients globally.About the JobThis is a full-time employment contract opportunity with benefits, allowing you to make a genuine impact on process optimization and development of teamwork.Responsibilities:Suporting clients worldwideReporting...

Key ResponsibilitiesYour role will involve providing complex support to customers through various channels, including email, phone, and live chat.Support Tasks• Troubleshoot and resolve customer issues in a timely and professional manner.• Develop and maintain in-depth knowledge of business systems and processes.Collaboration and Development• Work...