Global Service Desk Expert

About Ricoh:Ricoh is a global technology company that has been transforming the way people work for over 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability, and boost business growth.We're looking for:Service Desk OperatorThis role provides a single point of contact for Ricoh's IT...

Global Service Desk SpecialistOur team is seeking a skilled Global Service Desk Specialist to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat. As a specialist, you will be responsible for troubleshooting, documenting, escalating, and managing trouble resolution in the best interest of the customer...

Global Service Desk SpecialistYour responsibilitiesCustomer Support Provides tier two (more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat, troubleshoot, document, escalate, and manage trouble resolution in the best interest of the customer and company. May also have involvement in escalation support at...

As a Help Desk Expert at Antal Sp. z o.o., you will be responsible for providing exceptional customer service to our clients globally.About the JobThis is a full-time employment contract opportunity with benefits, allowing you to make a genuine impact on process optimization and development of teamwork.Responsibilities:Suporting clients worldwideReporting...

About the RoleAs a Global Service Desk Agent, you will be part of a dynamic team providing multilingual support to our global customers. Your primary responsibility will be to deliver exceptional customer service, addressing complex issues and queries through email, phone, or live chat.Key ResponsibilitiesProvide tier two support on customer requests,...

Job Description:As a Global Service Desk Lead, you will be responsible for overseeing a team of customer support agents providing support in French, Italian, and English. Your key goal will be to ensure high-quality service is delivered to customers while maintaining the team's operational efficiency.Key Responsibilities:• Lead, mentor, and coach a team of...

Job OverviewAn exciting opportunity awaits a seasoned professional to join our Global Service Desk team.Company OverviewEquinix is the world's leading digital infrastructure company, operating over 250 data centers globally. We empower digital leaders to scale with agility and deliver world-class experiences by connecting them with the right people, places,...

Job SummaryThe Service Desk Agent plays a vital role in managing the first level of support at the IT Service Desk. Their primary responsibility is to ensure that first-level support activities follow agreed procedures and that tickets are identified, registered, and categorized into incidents and service requests.Key ResponsibilitiesRespond to first-level...

Job SummaryAn exciting opportunity to join our Global Service Desk team as a Technical Support Specialist in Dutch. We're looking for someone with fluent Dutch and English language skills to provide tier two support on customer requests, inquiries, and/or questions through email, phone, or live chat.In this role, you will be taking care of a variety of...

Specjalista Service DeskW naszej firmie Ruch S.A. poszukujemy doświadczonego Specjalisty Service Desk, który będzie odpowiedzialny za zapewnienie wysokiej jakości wsparcia technicznego dla naszych klientów.Twoje obowiązki:Bezpośrednie wsparcie klientów w zakresie rozwiązywania problemów ITObsługa systemu Service Desk - rejestracja zgłoszeń od...

Job SummaryWe are seeking a highly skilled Global Service Desk Agent with fluency in Dutch to join our team. As a key member of our global support team, you will be responsible for providing tier 2 technical support to our customers via phone, email, and live chat. In this role, you will work closely with our customers to resolve complex technical issues,...

About the RoleAt Equinix, we're seeking a skilled Global Service Desk Agent to provide high-level technical support to our customers. As a key member of our team, you'll work on a variety of complex issues, leveraging your expertise to deliver exceptional customer experiences.ResponsibilitiesProvide tier two support for customer requests, inquiries, and...

Job SummaryWe are seeking a highly skilled Global Service Desk Analyst with German language expertise to join our team at Mettler Toledo. As a key member of our IT support team, you will provide exceptional technical support to our users across multiple regions, including Poland, Switzerland, Germany, Holland, France, Spain, and the USA.Key...

Job SummaryEquinix is seeking a skilled Global Service Desk Agent to provide tier two support on customer requests, inquiries, and questions through email, phone, or live chat. The successful candidate will have a strong understanding of technical issues and be able to troubleshoot, document, escalate, and manage trouble resolution in the best interest of...

Customer Service Expert - Global AccountsSIX Payment Services is looking for a Customer Service Expert to work with our global accounts. As a key member of our international team, you will be responsible for providing exceptional customer support, including financial queries, product information, and basic technical assistance.Key ResponsibilitiesSet up and...

Discover a challenging and dynamic work environment at Equinix, the world's digital infrastructure company. As a Global Service Desk Technical Support Specialist, you will be part of a fast-growing Fortune 500 company operating over 250 data centers globally.In this role, you will provide tier two technical support to customers through email, phone, or live...

Key Responsibilities:Provide top-notch support to clients, ensuring their needs are met and exceeded.Manage and escalate service requests in a timely and efficient manner.Develop and implement solutions that exceed client expectations.Communicate results and progress to superiors and stakeholders.Maintain accurate and up-to-date documentation.Contribute to...

Job Description:The Technical Lead for Global Service Desk will oversee a team of customer support agents providing multilingual support. The ideal candidate will ensure high-quality service is delivered to customers while maintaining operational efficiency.Responsibilities:Team Leadership:Lead and mentor a team of customer support agents, aligning their...

Within the Aftermarket Business Unit, we are seeking a Global Process Expert (Sales) to join our global function Customer Service team.Key Responsibilities:Develop and document global sales processes to ensure consistency across locations.Collaborate with sales managers and other departments to maintain and improve internal sales processes in SAP and other...

Req ID Warsaw, PolandWithin the Aftermarket Business Unit, we are seeking a Global Process Expert (Sales) to join our Customer Service team.Key Responsibilities:Develop, document, and maintain global sales processesEnsure all sales personnel understand and adhere to these processesCollaborate with sales managers and other departments to optimize internal...