Customer Service Expert

2 tygodni temu


Warszawa, Mazovia, Polska Antal Sp. z o.o. Pełny etat

Key Responsibilities:

  • Provide top-notch support to clients, ensuring their needs are met and exceeded.
  • Manage and escalate service requests in a timely and efficient manner.
  • Develop and implement solutions that exceed client expectations.
  • Communicate results and progress to superiors and stakeholders.
  • Maintain accurate and up-to-date documentation.
  • Contribute to process improvement initiatives.

Requirements:

  • Fluency in English (B2 level or higher).
  • Advanced knowledge of Microsoft Operating Systems.
  • Previous experience in helpdesk/service desk/customer service roles a definite asset.
  • Excellent time management, communication, and organizational skills.
  • Strong analytical skills.

The Offer:

  • Contribute to the optimization and development of our processes and teamwork.
  • Be responsible for delivering exceptional service on a global scale.
  • Enjoy a full-time employment contract and benefits.
  • Work in a modern, friendly international environment.
  • Opportunities to participate in additional international projects.

We are Antal Sp. z o.o. and we are committed to delivering exceptional service to our clients. If you are passionate about delivering top-notch support and contributing to process improvement, we encourage you to explore this opportunity further.


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