Customer Service Representative
4 tygodni temu
About KLS Martin Group
The KLS Martin Group is a globally active, medium-sized family-owned medical technology company with a strong commitment to surgery and developing comprehensive medical technology solutions.
Job Description
We are seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for processing customer inquiries, entering quotations and orders in SAP, coordinating appointments, and handling correspondence with our customer base.
Key Responsibilities
- Process customer inquiries for a defined sales region
- Enter quotations and orders in SAP in accordance with country-specific requirements
- Coordinate and monitor appointments
- Handle correspondence with the customer base
- Work closely with the sales force and internal departments
- Process complaints and returns
Requirements
- Successfully completed commercial training
- Experience in internal sales
- Industry knowledge is an advantage
- Very good knowledge of English or German and Polish, both written and spoken
- Structured and organized way of working
- Flexibility, high level of commitment, and assertiveness
- Very good communication skills
- ERP system (SAP) knowledge is an advantage
What We Offer
- Customized familiarization
- Education and training
- Flexible working
- Health management
- Cafeteria
- Pension plan and insurance
- Growth in a family-owned company
- Innovation and exciting products
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