CX Strategy and Development Expert

Your main responsibilities - Defining and executing training strategy for CX across Allegro Mall Group - developing CX training and knowledge sharing standards across Allegro markets - Defining and developing training tools to support growing scale and international scope of CX operations - Ensuring an effective soft skill trainings to support competence...

Your main responsibilities - You will develop structured approach to people development (skills, knowledge and tools) and quality management (Close the Loop, monitoring, feedback and coaching processes) - You will manage the quality and development experts and lead them toward agreed business goals measured by quality and costs KPIs (tNPS Help, Contact...

Learning and Development Partner drives learning & development initiatives in Allegro Operations area. This role involves collaborating with three main business stakeholders: HRBP, VP/area directors and People Managers to design, implement, and evaluate learning programs, which drive performance improvement and contribute to the achievement of business...

O naszym kliencie Naszym klientem jest międzynarodowa organizacja z siedzibą w Warszawie. Opis stanowiska - Projektowanie, wdrażanie i monitorowanie programów rozwoju zawodowego dla pracowników na wszystkich poziomach organizacji. - Przeprowadzanie analiz potrzeb szkoleniowych i dostosowywanie programów do wymagań biznesowych. - Tworzenie...

We are an international consulting firm providing integrated professional services in the area of audit, business process outsourcing, tax and law advisory. We have more than 100 offices in nearly 50 countries. For more than 30 years we have been present in Poland - you can find us in Gdansk, Gliwice, Cracow, Poznan, Warsaw and Wroclaw. In our organization,...

The Business Development Manager main mission is to go after important new value-added opportunities/leads that are not managed within Accor today and convert them into new business. He/she is working hand in hand with his/her ecosystem (Accor sales, operations, hotels) to capture key profitable B2B revenues. He/she is responsible to develop and implement a...

We are seeking a Senior Cloud Developer to join our team at VML Enterprise Solutions.Company Overview:VML Enterprise Solutions is a dynamic and innovative company that offers a range of exciting projects and opportunities for growth and development.Job Description:The successful candidate will be responsible for developing complex cloud-native serverless...

Established in 2005, Flame Employment Polska Sp. z o.o. holds a certified employment agency license No. 2376 since 2006, facilitating the recruitment of over 18,000 employees across various industries for its clients.Our esteemed client is a leading international company engaged in the production and export of upholstered furniture, employing more than 700...

Admitad is a global IT company that develops and invests in advertising and monetization technologies, partnership services and earning management, media buying, and smart shopping solutions. In addition to the Partner Network existing on the Polish market for several years, Admitad's portfolio also includes Marketplace for Advertisers, internal startup...

Job OverviewAs a Quality Assurance Professional at Allegro, you will play a pivotal role in driving excellence in our customer experience. Your primary responsibilities will revolve around developing a structured approach to people development and quality management, ensuring the effective training and development tools for advisors, leaders, and CX...

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

Company OverviewAllegro is a leading e-commerce platform in Poland, offering a wide range of products and services to its customers. As a CX Quality Manager, you will be responsible for developing and executing training strategies to improve the customer experience across Allegro's markets.

Company OverviewAllegro is a leading company in the logistics and e-commerce sector, dedicated to delivering exceptional customer experiences. Our team consists of top-class specialists and experts in their areas of expertise, working together to drive excellence in our industry.As a key member of our team, you will contribute to shaping the future of our...

The Product Development PD Group a part of the Visa Technology Team is responsible for building fullservice Payment Solutions We build leadingedge solutions by combining global payment processing fraud management payment security and reporting systems We aim to drive eCommerce mobileCommerce and Point of Sale POS businesses for our customers We are looking...

For our client, one of the largest Polish IT companies, which has been implementing modern technologies since 1988 we are looking for Network Systems Administrator (IT Expert). This company is dynamically developing, building a Capital Group and participating in the computerization of key economic sectors as well as government and local government...

Na czym będzie polegać Twoja praca? - Będziesz odpowiadać za stworzenie jednolitego narzędzia do planowania zasobów ludzkich (kurierów i pracowników magazynowych) oraz wydajności w polskich lub czeskich Depotach i HUBie dla Allegro Delivery - Będziesz budować efektywne harmonogramy pracy dla polskich lub czeskich Depotów i HUBu - Będziesz...

Our data team has expertise across engineering, analysis, architecture, modeling, machine learning, artificial intelligence, and data science. This discipline is responsible for transforming raw data into actionable insights, building robust data infrastructures, and enabling data-driven decision-making and innovation through advanced analytics and...

Apptailors is a leading app development agency specializing in mobile solutions for e-commerce. We empower businesses to scale and thrive through innovative, user-focused mobile technology. One of our flagship projects, Taptool, is an AI-powered platform that helps Shopify store owners effortlessly create customizable mobile apps, driving growth, improving...

At Allegro, we are committed to building a dynamic and innovative team that drives the success of our business. As we continue to grow, we are looking for a dedicated HR Controlling Expert to join our HR Controlling Team. This position will play a crucial role in managing headcount planning, staff cost analysis and optimizing our workforce-related financial...

This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary -To support the business within a country with complex analysis, reporting, forecasts etc. (typically very large to large revenue) and provide expert advice within a...