CX Quality Manager

Your main responsibilities - Defining and executing training strategy for CX across Allegro Mall Group - developing CX training and knowledge sharing standards across Allegro markets - Defining and developing training tools to support growing scale and international scope of CX operations - Ensuring an effective soft skill trainings to support competence...

Company OverviewAllegro is a leading e-commerce platform in Poland, offering a wide range of products and services to its customers. As a CX Quality Manager, you will be responsible for developing and executing training strategies to improve the customer experience across Allegro's markets.

Job DescriptionThe ideal candidate will have experience in managing a team of trainers and knowledge of modern methods of staff development and designing development programs. You will work closely with the training team to design and deliver training programs that meet the needs of Allegro's customers and employees.Key Responsibilities:Defining and...

Job OverviewAs a Quality Assurance Professional at Allegro, you will play a pivotal role in driving excellence in our customer experience. Your primary responsibilities will revolve around developing a structured approach to people development and quality management, ensuring the effective training and development tools for advisors, leaders, and CX...

Company OverviewAllegro is a leading company in the logistics and e-commerce sector, dedicated to delivering exceptional customer experiences. Our team consists of top-class specialists and experts in their areas of expertise, working together to drive excellence in our industry.As a key member of our team, you will contribute to shaping the future of our...

About Our ClientOur Client is an international consulting company, with offices in Poland. They provide professional support to external clients and are famous for their quality and excellence.Job DescriptionDevelop and execute transition plans in cooperation with internal and external teams.Coordinate timelines and resources.Proactively address challenges...

Rödl & Partner is an international consulting firm providing integrated professional services.About UsWe have a presence in nearly 50 countries with over 100 offices worldwide.Our team of experts provides innovative solutions to clients.Job DescriptionLocation IT Project ManagerWe seek a talented IT Project Manager to join our dynamic team and drive...

Role OverviewWe are looking for an experienced professional to take on the role of Interim System Integration Manager. This position involves coordinating the implementation of new systems within our organization, focusing on the WFM system and blueprints for EMEA countries.The successful candidate will have previous experience in a similar job position,...

Hi there! We are the biggest European Python Powerhouse with over 19 years of experience, several offices in Poland and deep commitment to Agile principles. Join a group of 500+ professionals dedicated to helping customers build outstanding products. Are you the NEXT one?Job descriptionAt STX Next, we take pride in the quality of services we deliver to our...

We are an international consulting firm providing integrated professional services in the area of audit, business process outsourcing, tax and law advisory. We have more than 100 offices in nearly 50 countries. For more than 30 years we have been present in Poland - you can find us in Gdansk, Gliwice, Cracow, Poznan, Warsaw and Wroclaw.IT Project Manager –...

Head of Customer Service lokalizacja: Poznań (wielkopolskie) numer referencyjny: 1190517/jobs.pl forma zatrudnienia: Pełny etat For our Client, a company producing special lubricants, we are looking for a person to hold a Head of Customer Service position. Key responsibilities: - Overseeing all Customer Service processes, ensuring the highest quality...

About Our ClientOur client is a reputable international consulting company with offices in multiple locations, offering expert support to external clients and renowned for delivering high-quality services.Job DescriptionWe are seeking a skilled Operational Transition Specialist to develop and execute comprehensive transition plans in collaboration with...

We are seeking a seasoned Senior Integration Engineer to join our dynamic team at EPAM Systems.About the RoleThis is an exceptional opportunity for a highly skilled MuleSoft expert to participate in designing, developing, and implementing cutting-edge integrations and APIs for various departments within our client's environment.Key...

Head of Customer ServicePoznańNR REF.: 1190517For our Client, a company producing special lubricants, we are looking for a person to hold a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner (operational efficiency) on behalf of...

At Publicis Le Pont, we pride ourselves on being a one-stop-shop that seamlessly integrates scalable operations with creative agility.We are the ultimate partner for your digital transformation, offering speed, efficiency, and a consumer-first approach. Through our Publicis Power of One platform, we connect three European Centres of Excellence: Commerce &...

PMOLocation: CracowContract Type: B2BSalary: 150PLN/hour - 170 PLN/hour Work Model: Hybrid working model (2 days Office / 3 days Remote) Role DescriptionWe are seeking a dedicated and skilled Project Management Officer (PMO) to join our Client's team in Kraków. In this pivotal role, you will assist the Delivery Head, project/program managers, and...

What does this role involve - You will define and implement the product and engineering roadmap for the mobile app, aligning with the company's overall vision and strategic objectives. - Role includes people management, accountability for product management and tech performance within domain, goals and KPIs management, managing a budget and making...

We are building entirely new team for our high-tech client founded in the Netherlands and we are looking for Senior MuleSoft Developers to join us and participate in new integrations/APIs build for different departments in the client's environment.RESPONSIBILITIESWork closely with client stakeholders and provide a high-quality service in a friendly,...

Location: WrocławWe work: Remote or hybrid from Wrocław officeContract of employment: full-time, contract for 3-6 months Level: MidStart date: asap/December Recruitment process: onlineOur Client is a global manufacturing company whose products can be found all over the world. A truly global business with operations and offices across Europe, Asia, and...

We are seeking an experienced CI/CD Engineer to join our client’s team—a global leader in financial services. As a CI/CD Engineer, you will be instrumental in building, maintaining, and optimizing robust CI/CD pipelines for streamlined, reliable software delivery. Working closely with cross-functional teams, you will ensure seamless, automated workflows...