Head of Customer Service

Head of Customer ServicePoznańNR REF.: 1190517For our Client, a company producing special lubricants, we are looking for a person to hold a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner (operational efficiency) on behalf of...

Key ResponsibilitiesDirect and motivate a team of Customer Service Specialists to provide prompt and professional service to customers.Oversee the performance of the Customer Service team, setting goals with subordinates and monitoring achievement.Develop and track key performance measurements, driving ongoing process improvements and organisational...

Job OverviewWe are seeking an experienced Customer Service Director to oversee all customer-facing processes and lead a team of specialists in delivering exceptional service.

Dla naszego Klienta z branży ecommerce  (meble/artykuły ogrodowe, wyposażenie domu) poszukujemy Head of Sales B2B  Head of SalesMiejsce pracy: Poznań Kluczowe obowiązki: Współtworzenie strategii rozwoju firmy, w tym aktywny udział w tworzeniu planów długoterminowych Kształtowanie i doskonalenie działań komercyjnych firmy, między...

Patrique Mercier Recruitment Nordic is a leading recruitment agency that offers exciting opportunities to individuals looking for a new challenge. As a Polish Customer Support representative, you will have the chance to work in Greece and provide top-notch support to clients in their native language.About the RoleThis is a unique opportunity to immerse...

About the Role:The Financial Services Account Associate plays a critical role in ensuring a positive customer experience in a metric-driven environment. This position is responsible for handling customer inquiries, resolving complex issues, completing account maintenance, and processing transactions for mutual fund account holders and financial...

Company OverviewAllegro is a leading company in the logistics and e-commerce sector, dedicated to delivering exceptional customer experiences. Our team consists of top-class specialists and experts in their areas of expertise, working together to drive excellence in our industry.As a key member of our team, you will contribute to shaping the future of our...

About UsAllegro is one of the largest e-commerce platforms in Europe. We strive to provide our customers with the best possible shopping experience. Our team is committed to creating innovative solutions that drive growth and success.As a Manager, Machine Learning, you will play a key role in shaping Ads products at Allegro through ML solutions. You will be...

Patrique Mercier Recruitment is excited to offer a unique opportunity to work in Greece as a Polish Customer Support representative, complete with a fully paid relocation package. This role allows you to immerse yourself in the vibrant culture of Greece while providing outstanding support to customers. You will be responsible for assisting clients with their...

PMOLocation: CracowContract Type: B2BSalary: 150PLN/hour - 170 PLN/hour Work Model: Hybrid working model (2 days Office / 3 days Remote) Role DescriptionWe are seeking a dedicated and skilled Project Management Officer (PMO) to join our Client's team in Kraków. In this pivotal role, you will assist the Delivery Head, project/program managers, and...

Dla naszego Klienta, firmy produkcyjnej, poszukujemy osoby na stanowisko: Junior Customer Service Specialist with German Zakres zadań na tym stanowisku:-codzienne wsparcie zespołu obsługi klienta na rynek DACH oraz współpraca z lokalnymi zespołami-odbieranie połączeń przychodzących do klientów niemieckojęzycznych-przetwarzanie zamówień i...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0% We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start...

Company OverviewWe are a leading e-commerce platform in Poland, dedicated to delivering exceptional customer experiences. Our innovative approach and cutting-edge technology enable us to stay ahead of the curve, driving growth and success.

Director of Cloud OperationsYour responsibilities You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our SaaS platform You will be responsible for overall operations for our Cloud platform, optimizing infrastructure, monitoring and...

Company Overview:At FIS, we empower our employees to drive innovation and excellence in the financial industry. Our technology solutions enable seamless transactions and exceptional customer experiences.As a valued member of our team, you will be part of a dynamic group that supports the company's mission to deliver world-class service and support.

Company OverviewAllegro is a leading e-commerce platform in Poland, offering a wide range of products and services to its customers. As a CX Quality Manager, you will be responsible for developing and executing training strategies to improve the customer experience across Allegro's markets.

About Our CompanyWith over 70 years of experience, our client has developed a wide range of high-performance refractory products tailored to industrial needs. These products are formulated with silico-aluminous materials and other special compounds such as graphite, Zircon.The future Area Sales Engineer for Czechia will be responsible for developing...

The salary range for this position is PLN 14 200 - 19 690 (contract of employment) A hybrid work model that incorporates solutions developed by the leader and the team The Technical Platform Teams provide the foundations for the structure and operations of the entire Allegro platform. This is where we build tools, development and infrastructure stacks and...

About Our ClientThanks to an experience of more than 70 years, our client has been developing a wide range of high performance refractory products adapted to the needs of industrialists. These products are formulated with silico-aluminous materials and other special compounds such as graphite, Zircon..Their future Area Sales Engineer for Czehia will be...

Job OverviewAs a Quality Assurance Professional at Allegro, you will play a pivotal role in driving excellence in our customer experience. Your primary responsibilities will revolve around developing a structured approach to people development and quality management, ensuring the effective training and development tools for advisors, leaders, and CX...