Leadership Role for Customer Service Professionals

19 godzin temu


Katowice, Silesia, Polska Gdziepracujemy Pełny etat

Job Title: Leadership Role for Customer Service Professionals

Job Description:

Gdziepracujemy is seeking a talented and experienced leader to join our team as a Leadership Role for Customer Service Professionals. As a key member of our management team, you will be responsible for leading a team of customer service professionals and ensuring that our high standards of quality and performance are met.

About the Role

This is a great opportunity for a motivated and organized individual to take on a leadership role and contribute to the success of our team.

Key Responsibilities
  • Leadership: Provide day-to-day supervision and leadership to a team of customer service representatives, ensuring they have the necessary tools and support to deliver exceptional results.
  • Development and Training: Identify and develop training programs to enhance team performance, ensuring team members have the necessary skills and knowledge to succeed.
  • Communication: Develop and maintain effective relationships with team members, colleagues, and stakeholders to ensure seamless communication and coordination.
Requirements
  • Leadership Experience: Proven leadership experience in customer service or operations management.
  • Education: Associate's degree in a related field or equivalent experience.
  • Experience: Two to four years of relevant experience in customer service or operations management.


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