Sales Quality Insights Analyst

3 dni temu


Kraków, Lesser Poland careersinpoland Pełny etat

At careersinpoland, we're on a mission to deliver exceptional customer experiences. As a Sales Quality Insights Analyst, you'll play a critical role in helping our sales teams improve their performance and drive revenue growth.

Key Responsibilities

We're looking for someone with a strong analytical mindset and excellent communication skills to join our team as a Quality Data Analyst - Sales Enablement. Your primary responsibility will be to evaluate sales interactions, extract quality insights, and provide actionable recommendations to sales leaders.

  1. Evaluate sales interactions (calls, emails, chats) to assess behavioral effectiveness, compliance adherence, and revenue-driving opportunities.
  2. Extract and analyze quality insights to correlate with business KPIs such as conversion rates, average deal size, pipeline velocity, and retention metrics.
  3. Deliver actionable recommendations based on trends in seller behaviors—providing tailored insights for individual reps, sales managers, and L&D teams.

We're seeking a highly skilled Behavioral Insights Analyst for Sales Effectiveness to join our team. In this role, you'll work closely with sales leaders to identify coaching opportunities and develop targeted training programs using real-world quality insights.

  1. Identify coaching opportunities for sales leaders, ensuring feedback is linked directly to production-impacting behaviors (e.g., objection handling, upsell positioning, consultative selling).
  2. Collaborate with Learning & Development to refine training programs using real-world quality insights—ensuring training content directly addresses seller gaps and opportunities.

We're looking for a Senior Quality Performance Analyst to join our team. In this role, you'll work closely with sales leaders to optimize and refine quality scorecards and evaluation tools, ensuring alignment with evolving sales strategies and business objectives.

  1. Optimize and refine quality scorecards and evaluation tools, ensuring alignment with evolving sales strategies and business objectives.
  2. Develop and present data-driven insights to senior leadership, translating complex quality data into clear, strategic recommendations for sales and enablement leadership teams.
About careersinpoland

We're proud to be an equal opportunity employer committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by delivering amazing service and technology, along with humanity. We make it a point to ensure all our employees feel valued and comfortable being their authentic selves at work.



  • Kraków, Lesser Poland careersinpoland Pełny etat

    As a Senior Quality Performance Analyst at careersinpoland, you'll play a critical role in optimizing and refining quality scorecards and evaluation tools to ensure alignment with evolving sales strategies and business objectives. Your primary responsibilities will include developing and presenting data-driven insights to senior leadership, translating...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    We're looking for a highly skilled Quality Data Analyst - Sales Enablement to join our team at careersinpoland. In this role, you'll work closely with sales leaders to evaluate sales interactions, extract quality insights, and provide actionable recommendations to drive sales performance and revenue growth.ResponsibilitiesYour primary responsibilities will...

  • Quality Analyst

    3 dni temu


    Kraków, Lesser Poland TeleTech Holdings, Inc. Pełny etat

    Job Description - Quality Analyst - Sales Effectiveness & Enablement (043DU)Quality Analyst - Sales Effectiveness & EnablementThe Quality Analyst within Sales Effectiveness & Enablement plays a critical role in transforming quality data into actionable insights that improve sales performance, customer experience, and revenue outcomes. This role is not just...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    We're looking for a highly skilled Behavioral Insights Analyst for Sales Effectiveness to join our team at careersinpoland. In this role, you'll work closely with sales leaders to identify coaching opportunities and develop targeted training programs using real-world quality insights.ResponsibilitiesYour primary responsibilities will include identifying...

  • Quality Analyst

    15 godzin temu


    Kraków, Lesser Poland TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Pełny etat

    Quality Analyst - Sales Effectiveness & Enablement (ENG)Your responsibilitiesQuality Intelligence & Sales Performance Alignment Evaluate sales interactions (calls, emails, chats) to assess behavioral effectiveness, compliance adherence, and revenue-driving opportunities—beyond just scoring transactions ...

  • Quality Analyst

    3 dni temu


    Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Quality Analyst - Sales Effectiveness & EnablementQuality Analyst - Sales Effectiveness & EnablementTTECLevel: specialistWorking hours: Full timepublished 2025/03/19Our Krakow team is focused on digital marketing advertising, working on behalf of a world leader in online advertising. Our team works with existing customers to optimize their...


  • Kraków, Lesser Poland TeleTech Holdings, Inc. Pełny etat

    We are looking for a Sales Performance Analyst to join our Sales Effectiveness & Enablement team at TeleTech Holdings, Inc.The ideal candidate will play a critical role in analyzing sales and quality data to identify trends and areas of improvement.About the RoleAnalyze sales and quality data to identify trends and areas of improvement.Develop and deliver...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Consumer/Marketing Insights AnalystWe are looking for a Consumer/Marketing Insights Analyst to join our newly created Shared Services Centre (SSC) in Cracow.This is an exciting opportunity to work in the world of insights and analytics, uncovering the needs and wants of customers, franchisees, and the broader business.Main Responsibilities:Provide accurate...


  • Kraków, Lesser Poland Margo Pełny etat

    Sales Effectiveness Analyst  Location : Remote Poland Working hours 15:00 to 24:00 CET For one of our client, we are looking for a Sales Effectiveness Analyst. You will be a part of a young, innovative and high-profile team. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.  The Sales Effectiveness...


  • Kraków, Lesser Poland Verisk Pełny etat

    About the RoleWe are seeking a highly skilled Data Insights Analyst to join our team. As a Data Insights Analyst, you will be responsible for analyzing and interpreting complex data sets to inform business decisions.Key Responsibilities:Analyze historical insurance data to ensure accuracy and reliabilityCalculate projected loss cost changes for the upcoming...


  • Kraków, Lesser Poland TST Group Pełny etat

    Are you a detail-oriented and organized individual with a passion for data analysis? Do you have experience working with Power BI and a strong understanding of data visualization best practices?We are looking for a talented Data Insights Analyst to join our team at TST Group. As a Power BI Data Analyst, you will be responsible for analyzing and interpreting...

  • Sales Solutions Analyst

    4 tygodni temu


    Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat

    Sales Solutions Analystlokalizacja: Kraków (małopolskie)numer referencyjny: 1191004/jobs.plforma zatrudnienia: Pełny etatFederal Express Corporation (FedEx Express) is the world's largest express transportation company. The FedEx Express global transportation network provides rapid, reliable, time-definite delivery of documents, packages, and freight...


  • Kraków, Lesser Poland TeleTech Holdings, Inc. Pełny etat

    TeleTech Holdings, Inc. is seeking a Quality Assurance Expert to join our Sales Effectiveness & Enablement team.The ideal candidate will be responsible for evaluating sales interactions and providing data-driven insights to improve sales performance and customer experience.About the RoleEvaluate sales interactions to assess behavioral effectiveness,...


  • Kraków, Lesser Poland TeleTech Holdings, Inc. Pełny etat

    TTEC Holdings, Inc. is seeking a Data Driven Quality Coach to join our Sales Effectiveness & Enablement team.The ideal candidate will be responsible for coaching sales teams to improve their quality and performance.About the RoleCandidate will play a critical role in driving sales growth through data-driven insights and quality coaching.Key...


  • Kraków, Lesser Poland Aon Pełny etat

    Company OverviewAon is a leading global professional services firm that provides a range of advisory and insurance solutions to clients across the globe.We are currently recruiting a Data Analyst in our Mergers & Acquisitions Transaction Solutions (AMATS) practice in Poland, who will play a key role in supporting our senior management and clients with...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Company OverviewTN Poland is a leading SSC in the market, renowned for its stability and growth opportunities.Job DescriptionWe are seeking a highly skilled Senior Financial Analyst to join our team. The successful candidate will be responsible for providing financial insights and supporting sales organizations on deal management and pricing.Required Skills...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Are you a detail-oriented individual with a passion for data analysis?Job DescriptionWe are looking for a Data Driven Decision Maker to join our team in Cracow's SSC.About the PositionIn this role, you will provide high-quality commercial analyses to inform business decisions.Support the business in all strategic and tactical decision-making with appropriate...


  • Kraków, Lesser Poland zooplus SE Pełny etat

    We are looking for an E-Commerce Insights Specialist to join our team at zooplus SE. As a key member of our analytics department, you will be responsible for providing insights and recommendations to drive business growth and customer satisfaction.As an E-Commerce Insights Specialist, you will work closely with our central and local managers to shape up our...


  • Kraków, Lesser Poland ENGINEERINGUK Pełny etat

    Welcome to ENGINEERINGUK's Engineering Squad, where we're currently seeking a highly skilled Quality Control Analyst to join our team. In this critical role, you will be responsible for ensuring the quality of our software products by designing, developing, and implementing automated and manual test processes.Key responsibilities include:Developing,...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Title: Senior Financial AnalystWe are seeking an experienced Senior Financial Analyst to join our team in TN Poland. As a key member of our finance department, you will be responsible for providing financial insights and supporting sales teams.ResponsibilitiesDevelop and maintain financial models and reports.Analyze large datasets to identify trends and...