Customer Service Representative with German and English Language Skills
2 tygodni temu
For one of our international clients, we are seeking a Customer Service Representative with German and English language skills to join our team.
Key Responsibilities:
- Process customer sales orders in a timely manner and before order cut-off
- Handle complex customer inquiries via phone, email, and/or electronic contact regarding our products
- Manage orders of varying complexity
- Build strong relationships with customers and serve as a liaison between sales personnel and customers to clarify orders, provide technical guidance, and facilitate recurring or new orders
- Assist with reviewing and coordinating customer service activities
Requirements:
- Proficiency in German at B2 level
- Proficiency in English at B2 level
- 1-3 years of progressive customer service experience
- High school graduate or equivalent education and experience
- High customer focus
- Pro-active working style and support of the overall team
- Solution-focused and positive mindset
Benefits:
- Full-time employment contract
- Hybrid work model
- Group accident and life insurance
- Additional private healthcare
- Different sport packages
- Sodexo lunch pass card
By applying to this job posting, published as part of our cooperation with Grafton Recruitment Sp. z o.o. and Grafton Recruitment Services sp. z o.o. (formerly Kelly Services Poland sp. z o.o.), you agree to the processing of your personal data contained in the recruitment application for the purpose of recruitment to the position indicated in the job posting.
We inform you that our internal procedure for reporting violations of the law and taking subsequent actions (Procedure for reporting whistleblowers) is available on our website at https://pl.grafton.com/pl/o-nas/sygnalisci You can report violations in accordance with the Procedure at the following address: https://gigroupholding.vco.ey.com/
For more information on the processing of your personal data, please visit https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych
Grafton Recruitment Sp. z o.o. is a Recruitment Agency No. 20329
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