Client Relationship Specialist

4 dni temu

Warszawa, Mazovia, Polska NielsenIQ Pełny etat
Role Summary
This is an exceptional opportunity to join NielsenIQ as a Client Solution Consultant. As a key point of contact for clients, you will handle operational concerns, communicate with clients, and coordinate calls and meetings as needed. You will also collect client requirements, translate them into actionable internal work orders, set project timelines, and monitor progress through to successful delivery.

Responsibilities
  • Client Engagement: Serve as the primary operational contact for clients, handling all operational concerns.
  • Communication & Coordination: Effectively communicate with clients, coordinating calls and meetings as needed.
  • Requirement Gathering & Delivery: Collect client requirements, translate them into actionable internal work orders, set project timelines, and monitor progress through to successful delivery.
  • Collaboration with Operations Teams: Partner with various internal operations teams to troubleshoot and resolve client inquiries efficiently.

Requirements
To succeed in this role, you will need 2+ years of experience working with corporate clients, strong problem-solving and analytical skills, excellent communication skills, and the ability to work collaboratively across different teams and manage multiple projects effectively. Additionally, you will require a proactive attitude with a focus on continuous improvement and client satisfaction.

Benefits
  • Convenient Schedule - We operate in a hybrid work system, with two days a week in the office and the remaining days from home.
  • International Team- You'll be working with a diverse, international team, interacting daily with colleagues and stakeholders from different countries.
  • Skill Development - This role provides an exciting opportunity to develop expertise by working closely with diverse clients.
  • Career Growth - As part of an international organization, you'll have access to various development programs and opportunities for relocation within other departments or even countries.

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