Client Relationship Manager
5 dni temu
**Job Overview:**
TN Poland is looking for a Client Relationship Manager to establish and maintain long-term partnerships with major clients from Wargaming. Your primary goal will be to contribute to the company's revenue growth by developing business relationships with these clients.
Key Responsibilities:- BUILD AND MAINTAIN STRATEGIC PARTNERSHIPS WITH CLIENTS.
- SERVE AS THE PRIMARY POINT OF CONTACT FOR ALL CLIENT MATTERS.
- IDENTIFY CLIENT BUSINESS GOALS AND CURRENT NEEDS TO PROVIDE RELEVANT SOLUTIONS.
- COLLABORATE WITH INTERNAL AND EXTERNAL TEAMS TO CREATE PROPOSALS THAT MEET CLIENT REQUIREMENTS.
- Negotiate contracts and close agreements to ensure successful collaboration.
- ENSURE THE TIMELY DELIVERY OF CLIENT REQUESTS AND HANDLE ANY ISSUES THAT MAY ARISE.
- IMPROVE THE PROCESS OF COLLABORATION BETWEEN US AND THE CLIENT TO ENHANCE RELATIONSHIPS.
- FORECAST AND TRACK KEY CLIENT METRICS TO OPTIMIZE BUSINESS OUTCOMES.
- IDENTIFY NEW OPPORTUNITIES WITH EXISTING CLIENTS AND COLLABORATE WITH THE SALES TEAM TO EXPLORE NEW BUSINESS POSSIBILITIES.
To succeed in this role, you should have:
- PROVEN EXPERIENCE IN ACCOUNT MANAGEMENT, IDEALLY WITHIN THE CREATIVE OR ADVERTISING INDUSTRY.
- FAMILIARITY WITH THE GAMING AND CREATIVE PRODUCTION LANDSCAPE IS AN ASSET.
- A CLIENT-FOCUSED APPROACH WITH STRONG PROBLEM-SOLVING CAPABILITIES.
- EXCELLENT COMMUNICATION AND RELATIONSHIP-BUILDING SKILLS.
- EXPERIENCE IN PRE- SALE AND CONTRACT NEGOTIATIONS.
- PROFICIENCY IN USING CRM TOOLS TO MANAGE CLIENT INFORMATION.
- Type: B2B Contract
- Location: Fully remote (anywhere in EU)
- Reports to: Director of Client Success
- Seniority level: middle, senior
- Fixed payment: $3,000 – $3,500 USD gross.
- Potential for commission based on revenue growth targets achieved with assigned clients.
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