Senior Director, Delivery

3 tygodni temu

Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

About the Role

As a Senior Director, Delivery, you will be responsible for establishing the strategic direction for delivery operations, including setting long-term goals, defining product delivery models, and identifying opportunities for growth or improvement. You will lead and manage teams responsible for the delivery of products or services, fostering a collaborative and high-performance culture.

Key Responsibilities

  • Define Strategy: Establish the strategic direction for delivery operations, including setting long-term goals, defining product delivery models, and identifying opportunities for growth or improvement.
  • Leadership and Team Management: Lead and manage teams responsible for the delivery of products or services, fostering a collaborative and high-performance culture.
  • Customer Relationship Management: Build and maintain strong relationships with internal Product Teams, understanding their needs, and ensuring that the delivery meets or exceeds their expectations.
  • Alignment with Business Objectives: Ensure that delivery strategies are aligned with the broader business objectives of the company, such as revenue targets, customer satisfaction goals, and Agile delivery methodology.
  • Process Improvement: Continuously assess and improve delivery processes to increase efficiency, reduce costs, and enhance quality.
  • Stakeholder Communication: Communicate effectively with all stakeholders, including internal Product customers, team members, and senior management, to ensure transparency and buy-in for delivery strategies.
  • Innovation: Encourage innovation in service delivery methods to stay competitive and meet changing market demands.
  • Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of delivery operations and make data-driven decisions.
  • Risk Management: Identify potential risks to delivery timelines, budgets, or quality, and develop strategies to mitigate these risks.
  • Financial Management: Oversee the budget for delivery operations, including forecasting, resource allocation, and cost control.

About You

You're a fit for the role of Senior Director, Delivery if you have:

  • Education: A bachelor's degree in business, management, computer science, engineering, or a related field. A master's degree, such as an MBA, is a plus.
  • Experience: 10+ years' experience in project management, program management, or a related field is essential. This includes experience in a leadership role overseeing large teams and complex projects.
  • Management Skills: Proven ability to manage and lead teams, including hiring, training, and performance management, is critical.
  • Communication Skills: Strong verbal and written communication skills are necessary to effectively interact with all levels of the organization.
  • Strategic Thinking: Ability to think strategically and to translate strategic goals into actionable plans.
  • Program/Project Management: Coordinate management of multiple projects, align and optimize resources, manage stakeholders, and ensure that projects contribute toward the overall business goals and objectives.
  • Problem-Solving Skills: Proficiency in identifying problems, analyzing potential solutions, and making decisions that align with the strategic goals of the organization.
  • Technical Skills: An understanding of software development life cycles and Agile methodology.
  • Certifications: Professional certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), or other industry-specific certifications can be advantageous.

What's in it for You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just, and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals combined with the world's most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing, and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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