Senior IT Service Delivery Manager
2 tygodni temu
We are seeking a talented Senior Service Manager to join our Advanced Service Management Team. As a key member of our team, you will be responsible for managing various processes along the IT Service lifecycle, with a focus on Continual Service Improvement.
Key Responsibilities
• Coordinate software development (maintenance and enhancement) and support activities
• Deliver and coordinate software releases
• Secure service partners and vendors to meet contractual obligations
• Define, measure, and report on service deliverables
• Provide creative approaches, direction, and leadership to the team
• Build and manage business relationships with international customers and stakeholders
Requirements
• At least 5+ years of experience in business and IT service/projects
• ITIL Certificate
• Fluency in English (at least C1)
• Strong experience in leading full-cycle IT operations
• Experience in large software product organizations and delivering software releases globally
• Excellent communication skills for interacting with a broad range of stakeholders
• Knowledge of Service Management tools (Service Now, Jira)
• Knowledge of Risk Management
What We Offer
• Fully remote work (Poland based)
• Stable and long-term collaboration with various global projects
• Opportunity to play a key role in a rapidly growing company
• Great opportunity for personal development, support, and training
• Possibility to work in a friendly multinational team of experts
• Contact with the newest technologies
Benefits
• Flexible working time
• Integration events
• Work in an international team
• Enjoy a great work-life balance in a stable and supportive environment
-
IT Service Delivery Manager
2 tygodni temu
Warszawa, Mazovia, Polska BAT DBS Poland Sp. Z O.o. Pełny etatJob Title: IT Service Delivery ManagerAs an IT Service Delivery Manager at BAT DBS Poland Sp. Z O.o., you will be responsible for overseeing the End User Services Operations in the Region, ensuring seamless, efficient, stable, compliant, and secure End User Services Operations. This includes Global Service Desk Operations, Incident & Crisis Management, End...
-
IT Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etatJob SummaryWe are seeking an experienced IT Service Delivery Manager to join our team at GXO Logistics, Inc. The successful candidate will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a service...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etatJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at GXO Logistics, Inc. As a Service Delivery Manager, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etatJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at GXO Logistics, Inc. As a Service Delivery Manager, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as...
-
IT Service Delivery Manager
2 tygodni temu
Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etatJob Summary:We are seeking an experienced IT Service Delivery Manager to join our team at GXO Logistics, Inc. As a key member of our IT department, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting...
-
Service Delivery Manager
2 tygodni temu
Warszawa, Mazovia, Polska dbschenker Pełny etatJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at DB Schenker GBS Bucharest. As a Service Delivery Manager, you will be responsible for ensuring the smooth operation of our IT services, including incident management, problem management, and change management.Key ResponsibilitiesManage and coordinate incident response...
-
IT Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska British American Tobacco Pełny etatIT Service Delivery ManagerAt British American Tobacco, we're looking for an IT Service Delivery Manager to join our team in Warsaw. As an IT Service Delivery Manager, you will be responsible for managing services across pillars, ensuring the fulfilment of services as per SLA, monitoring and capturing performance, and driving improvement plans via Service...
-
Service Delivery Manager
1 tydzień temu
Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etatJob Description:We are seeking a skilled IT Infrastructure Manager to join our team at GXO Logistics, Inc. As an IT Infrastructure Manager, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a...
-
Service Delivery Manager
2 dni temu
Warszawa, Mazovia, Polska dbschenker Pełny etatKey ResponsibilitiesAs a Service Delivery Manager at DB Schenker GBS Bucharest, you will be responsible for ensuring the effective delivery of IT services in line with the company's strategy. This includes coordinating incident responses, conducting root cause analyses, and facilitating recovery efforts. You will also be responsible for documenting and...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska dbschenker Pełny etatJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at DB Schenker GBS Bucharest. As a key member of our accounting excellence and supporting activities team, you will be responsible for ensuring the timely and effective resolution of incidents and problems.Key ResponsibilitiesInvestigate and resolve incidents and problems in...
-
Senior Manager Service Delivery Global Commercial
1 tydzień temu
Warszawa, Mazovia, Polska BIOGEN POLAND Pełny etatBiogen Poland is seeking a highly skilled Senior Manager, Service Delivery, to join the Capability Engineering (CE) Team, serving the Commercial and Medical business globally.Key responsibilities include implementing effective processes, automation, tools, and metrics to measurably improve solution delivery performance across all Capability Engineering's Dev...
-
Service Delivery Director
2 tygodni temu
Warszawa, Mazovia, Polska BIOGEN POLAND Pełny etatBiogen Poland is seeking a highly skilled Senior Manager, Service Delivery, to join the Capability Engineering (CE) Team, serving the Commercial and Medical business globally.The ideal candidate has extensive hands-on experience in Dev Ops and Agile best practices, and a keen ability to drive these methodologies across multiple teams.As a Senior Manager,...
-
IT Service Delivery Lead
2 tygodni temu
Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etatJob SummaryWe are seeking an exceptional IT Service Delivery Manager to join our team at GXO Logistics, Inc. This role is responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a service interface between the...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska dbschenker Pełny etatJob SummaryWe are seeking a highly skilled Service Manager to join our team at DB Schenker GBS Bucharest. As a Service Manager, you will be responsible for ensuring the smooth operation of our digital products and services, including incident response, problem management, and service transition.Key ResponsibilitiesManage and coordinate incident response...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska dbschenker Pełny etatJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at DB Schenker GBS Bucharest. As a key member of our accounting excellence and supporting activities team, you will be responsible for ensuring the smooth operation of our digital products and services.Key ResponsibilitiesManage and coordinate incident response activities to...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska JTI Pełny etatWe are JTI, a global leader in the tobacco industry, and we are looking for a talented individual to join our Service Management Team. As a Service Manager and Business Product Owner, you will play a key role in ensuring the delivery of high-quality services while driving the strategic direction and development of business products or services.Your...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska JTI Pełny etatWe are JTI, a global leader in the tobacco industry, and we are looking for a talented individual to join our Service Management Team as a Service Delivery Manager and Business Product Owner.This dynamic role will involve ensuring the delivery of high-quality services while driving the strategic direction and development of business products or services. You...
-
Service Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska JTI Pełny etatWe are JTI, a global company with a presence in 130 countries. Our business is built on innovation, creating new and better products for consumers to choose from. But our business is also about our people, their talent, and their potential. We believe that when they are free to be themselves and given the opportunity to grow, travel, and develop, amazing...
-
Senior IT Project Manager
2 tygodni temu
Warszawa, Mazovia, Polska Efigence S.A. Pełny etatJob Title: Senior IT Project ManagerAbout the Role: We are seeking a seasoned Senior IT Project Manager to lead our IT project delivery team. In this role, you will be responsible for overseeing the planning, execution, and delivery of IT projects, ensuring they are completed on time, within budget, and to the required quality standards.Main...
-
Delivery Manager
3 tygodni temu
Warszawa, Mazovia, Polska N-iX Pełny etatDelivery Manager Job DescriptionN-iX is seeking a skilled Delivery Manager to oversee the successful delivery of projects and ensure client satisfaction.Key Responsibilities:Participate in contract negotiation processes to secure favorable terms for the companySupport team ramp-up and onboarding, including recruitment, team formation, and process...