Customer Service Representative with Spanish

3 tygodni temu


Kraków, Lesser Poland Alight Pełny etat

About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Kraków. As a Customer Care Delivery Specialist in HR Services with Spanish and English, you will be responsible for providing exceptional support to our clients' employees.

Key Responsibilities

  • Provide support for clients' employees through various channels, including phone, webchat, and email.
  • Explain how to use online HR systems.
  • Investigate complex cases.

Requirements

  • Excellent English: C1 minimum.
  • Excellent Spanish: C1 minimum.
  • Adaptability and attention to details.
  • Excellent written and verbal communication skills.
  • Self-motivation and willingness to learn.

We Offer

  • Salary: 5000 PLN gross.
  • Language allowance: 1500 PLN gross.
  • Private medical care, life insurance.
  • Benefit platform (MultiSport card, tickets, vouchers, and many more).
  • Permanent contract and comprehensive rewards package.
  • Career Growth Opportunities.
  • Work-Life Balance.

What We Value

  • Extensive ongoing training program.
  • Work in an international team.
  • Great work atmosphere; we value our positive and productive work environment, open and honest communication, and are committed to excellence.
  • Opportunities to engage in many events, activities, and charity initiatives.
  • Modern office with chillout zone in a convenient location in Kraków.

Benefits

We offer programs and plans for a healthy mind, body, wallet, and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.



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