Customer Service Specialist with French Communication Skills

3 tygodni temu


Warszawa, Mazovia, Polska Worldline Pełny etat

Customer Service Specialist with French Communication Skills

We are the innovators at the heart of the global payments technology industry, shaping how the world pays and gets paid.

The solutions our people build today power the growth of millions of businesses tomorrow.

From your local coffee shop to unicorns and international banks, our products are used in every corner of the world, in every part of commerce.

We are committed to helping our people accelerate their careers, just as we help our customers accelerate their business.

Key Responsibilities:

  • Provide customer service to B2B customers in Switzerland, mainly through written communication in French.
  • Support customers with financial queries, product questions, and contract changes.
  • Prepare customer reports, account statements, and conduct reconciliations.
  • Utilize the available system landscape to find solutions for customer queries.
  • Collaborate with internal stakeholders and external business partners.

Requirements:

  • Fluent French (B2 level) and English, with Polish on a good level.
  • Proactive approach with a team player mentality.
  • Customer focus and attention to detail.
  • Experience in customer service in an international environment is an asset.

Perks and Benefits:

  • Part of a company guided by a strong purpose to do good.
  • Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career.
  • Private Medical Care, Life insurance, and attractive bonuses.


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