Salesforce Business Analyst

4 dni temu

Wrocław, Województwo dolnośląskie, Polska Xebia Pełny etat 60 000 € - 90 000 € rocznie
Job description Hello, let's meet

We are Xebia - a place where experts grow. For nearly two decades now, we've been developing digital solutions for clients from many industries and places across the globe. Among the brands we've worked with are UPS, McLaren, Aviva, Deloitte, and many, many more.

We're passionate about Cloud-based solutions. So much so, that we have a partnership with three of the largest Cloud providers in the business – Amazon Web Services (AWS), Microsoft Azure & Google Cloud Platform (GCP). We even became the first AWS Premier Consulting Partner in Poland.

Formerly we were known as PGS Software. In 2021, we joined Xebia Group – a family of interlinked companies driven by the desire to make a difference in the world of technology.

Xebia stands for innovation, talented team members, and technological excellence. Xebia means worldwide recognition, and thought leadership. This regularly provides us with the opportunity to work on global, innovative projects.

Our mission can be captured in one word: Authority. We want to be recognized as the authority in our field of expertise.

What makes us stand out? It's the little details, like our attitude, dedication to knowledge, and the belief in people's potential - emphasizing every team members development. Obviously, these things are not easy to present on paper – so make sure to visit us to see it with your own eyes

Now, we've talked a lot about ourselves – but we'd love to hear more about you.

Send us your resume to start the conversation and join the #Xebia.

You will be:

  • Requirements Gathering (Salesforce-focused): conduct workshops and interviews with stakeholders; document business processes and user stories specifically related to Salesforce.

  • Process Analysis & Optimization: identify inefficiencies in current workflows and propose improvements using Salesforce capabilities.

  • Solution Design: collaborate closely with Salesforce Admins and Developers to translate business needs into clear functional specifications.

  • Testing & Validation: define and coordinate UAT; develop test cases and validate the implementation against the documented requirements.

  • Training & Support: prepare end-user documentation, deliver training if needed, and support adoption and incident resolution related to Salesforce features.

Job requirements Your profile:

  • minimum 3 years of hands-on experience as a Business Analyst on Salesforce projects,

  • proven track record of successfully delivering complex IT solutions,

  • deep knowledge of the Salesforce platform, including its core clouds (e.g., Sales Cloud, Service Cloud) and capabilities,

  • strong understanding and practical experience with agile methodologies, particularly Scrum,

  • ability to analyze complex business problems and translate them into clear, actionable requirements,

  • exceptional communication and presentation skills, with the ability to articulate a clear vision to both technical and non-technical audiences.

  • ability to lead and influence without direct authority, building strong relationships with stakeholders and development teams.

  • proactive, strategic mindset with a focus on long-term product success and business value,

  • strong verbal and written communication skills in English (min. B2).

Recruitment Process:

CV review – HR call – Interview – Client Interview – Decision

All done

Your application has been successfully submitted

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