Order management specialist with German

6 dni temu

Warszawa, Mazovia, Polska Antalpl Pełny etat 28 000 zł - 40 000 zł rocznie

For our client - we are looking for candidates for the position of:

 Order Management Specialist

What will you do?

  • Providing product and order support to German-speaking business customers via written communication
  • Managing product returns and claims
  • Creating field service orders
  • Creating and updating proper process documentation
  • Performing order processing during peak periods to keep operations running smoothly
  • Participating in testing new solutions and improving processes and projects

What are we looking for?

  • Bachelor degree.

  • Experience in a Customer Service or order management area environment is nive to have.

  • Familiarity with business process management at any level of experience.

  • Excellent communication skills, both written and verbal.

  • A customer-oriented mindset with the ability to understand and meet client needs.

  • Strong problem-solving skills and a proactive approach to continuous improvement.

  • Previous experience in a Shared Services Center environment is a plus.

Language requirements:

  • Very good knowledge of German and English

What's in it for you?

  • A rewarding challenge with room for personal and professional development.

  • Be part of a dynamic team that's passionate about delivering exceptional service.

  • Career growth opportunities within the organization.

  • Language bonus programs.

  • Comprehensive benefits including a Multisport card, private medical care, and additional life insurance.

  • Hybrid work model for better work-life balance.

  • Reimbursement for corrective eyeglasses.

  • Team-building and integration events.

  • Opportunities to engage in charity and community initiatives.

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