Associate Manager, Renewals and Customer Success role

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us.

About The Role:

As an Associate Manager, you will lead and inspire a team of renewals sales representatives, driving them to exceed performance targets and deliver exceptional results. You will coach and develop your team, manage daily sales operations, and ensure objectives are achieved through effective performance management and strategic collaboration. Working closely with field sales and other departments, you will handle escalations, optimize sales processes, and foster a positive, growth-oriented environment. Your leadership will be key in elevating team success, improving departmental outcomes, and upholding our core company values.

• Lead a team of 6 to 8 renewals sales representatives to achieve goals
• Coach team members to improve their individual and collective results
• Manage team performance against quotas and sales forecasts to ensure objectives are met
• Monitor daily sales activities using the customer relationship management system
• Collaborate with field sales employees on territory division and execution
• Handle customer and partner escalations to maintain positive relationships
• Drive departmental improvements through analysis and process enhancements

• Experience managing a sales team with a focus on renewals and revenue growth
• Strong skills in coaching, performance management, and career development
• Ability to nurture a positive team environment aligned with core company values
• Proficiency with sales forecasting, pipeline management, and CRM systems
• Demonstrated success in driving metrics related to renewal rates and upsell activities
• Strong collaboration and communication skills across departments and levels
• Commitment to leading by example and sharing best management practices

• Comprehensive training on Veeam products and sales best practices.
• Ongoing support and mentorship from experienced sales professionals.
• Benefits package including private medical care, life insurance, a Multisport card, and lunch cards.
• Collaborative team culture with regular community meetings.
• Engaging events and initiatives to foster professional growth.
• Modern tools and resources to maximize your sales effectiveness.
• Opportunities for career advancement within a global technology leader.
• Recognition and rewards for meeting individual and team performance goals.

Please note: If the applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Poland.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

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By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.