Customer Service Specialist
2 miesięcy temu
Dla naszego klienta aktualnie w związku z rozwojem usług poszukujemy osoby na stanowisko: Customer Service Specialist (German/French) , która będzie wspierać klienta w zakresie produktów z branży medycznej.
Twoje zadania:
- wsparcie klientów w zakresie zapytań dotyczących produktów medycznych
- obsługa zleceń przychodzących głównie przez email i chat
- rozwiązywanie problemów, proponowanie zamienników i wsparcie administracyjne
- budowanie relacji i pozytywnych doświadczeń klientów
- współpraca z managerem i zespołem
Czego oczekujemy:
- wykształcenie wyższe w obszarach nauk ścisłych (np. chemia, biologia, biotechnologia, medycyna itp.)
- znajomość języka angielskiego min. B2
- znajomość języka niemieckiego lub francuskiego min. B2/C1
- komunikatywność, wysoka kultura osobista i dokładność
- dostępność do pracy na pełen etat (w przedziale zmian między 8-19)
Benefity:
- umowę o pracę
- praca zdalna
- atrakcyjne wynagrodzenie
- szkolenie wdrożeniowe
- opieka medyczna
- multisport
- ubezpieczenie grupowe
- możliwości rozwoju w strukturach firmy
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