Customer Service Specialist with English
1 tydzień temu
Katowice
NR REF.: 1183283
Responsibilities:
- Focus on customer satisfaction
- Managing orders in the internal system
- Checking status of shipments
- Answer complaints and analyse the cause
- Addressing queries to the right person
- Coordination of orders, transport and external suppliers
- Enter data into the CRM
- Cooperation with Team Leader and other departments
- Working with the internal compliances, procedures and policies
- Process customer orders accurately with zero errors
- English - C1
- 6-12 months of Customer Service experience
- Communication skills
- Microsoft Office package
- ERP experience / other
- Polish - communicative
- Office in KATOWICE - hybrid, 3 times per week from the office, 2x remotely
- International environment
- Package of benefits
- Start date: the faster the better
- Salary range: 6500 - 8000 PLN gross
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