Customer Support Specialist with Italian Language Expert
4 godzin temu
Zondacrypto is a leading cryptocurrency exchange committed to providing exceptional service to our users. We are a company created by creative people who believe that cryptocurrencies and blockchain are the future.
Job DescriptionWe are looking for a dedicated Customer Support Specialist to join our team and assist clients in using our platform. The ideal candidate will have excellent communication skills, good manners, and a professional demeanor. Fluency in Polish, Italian, and English is required, with a minimum B2 level.
Responsibilities- Provide online support to our users via email and chat.
- Occasionally handle customer support calls.
- Analyze the needs of users to provide tailored assistance.
- Create and maintain a positive image of the company.
- Collaborate on internal projects.
- Excellent communication skills.
- Good manners and a professional demeanor.
- Fluency in Polish, Italian, and English (minimum B2 level).
- Experience in working with clients and an interest in cryptocurrencies are welcome.
- Opportunities for career development within the company.
- Comprehensive training programs (including stock exchange operations, customer service, and additional skills).
- Private healthcare - LuxMed.
- Multisport card.
- Possibility to work remotely from corporate apartments located across Europe.
- English lessons during working hours.
- Training budget.
At Zondacrypto, we value our employees and strive to create a positive and supportive work environment. If you are passionate about customer support and have a strong interest in cryptocurrencies, we encourage you to apply for this exciting opportunity.
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