Aktualne oferty pracy związane z Crypto Exchange Support Specialist - Katowice, Silesia - zondacrypto
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Crypto Exchange Support Specialist
2 miesięcy temu
We are zondacrypto, a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer service center.
About the Role:- This is a full-time position located in Katowice, Poland.
- No prior experience is required, but you should have excellent communication skills and fluency in Polish and English (minimum C1 level).
The successful candidate will be responsible for:
- Providing in-person support for our users;
- Online contact with users via email and chat;
- Occasionally handling customer support calls;
- Analyzing the needs of users to provide tailored assistance;
- Creating and maintaining a positive image of the company;
- Collaborating on internal projects.
Your Responsibilities:
- You will be working closely with our team to ensure seamless communication and problem-solving.
- As part of our team, you will also participate in training programs, including stock exchange operations, customer service, and additional skills.
Our Requirements:
- Excellent communication skills;
- Good manners and a professional demeanor;
- Fluency in Polish and English (minimum C1 level);
- Italian language is a plus;
- Experience in working with clients and an interest in cryptocurrencies are welcome.
What We Offer:
- Opportunities for career development within the company;
- Comprehensive training programs;
- Private healthcare - LuxMed;
- Multisport card;
- Possibility to work remotely from corporate apartments located across Europe;
- English lessons during working hours;
- Training budget.
Salary Range: 40,000 - 60,000 PLN per year, depending on qualifications and experience.
