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Customer Service Coordinator
2 tygodni temu
Customer Service Coordinator
Numer referencyjny: ICC/WA2/05/2024/DM
Miejsce pracy: Warszawa
Obowiązki:
- Przetwarzanie i zatwierdzanie zgłoszeń w systemach Salesforce i SAP.
- Zarządzanie zamówieniami i zamawianie części zamiennych.
- Planowanie wizyt konserwacyjnych i zarządzanie dyspozycją inżynierów.
- Obsługa spotkań wsparcia klienta i sprzedaży oraz przygotowywanie ofert.
- Utrzymywanie systemu jakości.
- Wspieranie ciągłości biznesowej.
- Zarządzanie zainstalowanymi produktami i kontami klientów w CRM.
Wymagania:
- 3 lata doświadczenia w sprzedaży i obsłudze klienta bądź na podobnym stanowisku.
- Doskonałe umiejętności komunikacyjne.
- Silne umiejętności organizacyjne i administracyjne.
- Biegłość w IT (SAP, Salesforce, Office365).
- Bardzo dobra znajomość języka angielskiego B2/C1.
- Zdolność do pracy samodzielnej i zespołowej.
- Umiejętności rozwiązywania problemów i adaptacyjność.
Oferujemy:
- Umowa o pracę.
- Zdobywanie wiedzy i umiejętności w dynamicznym międzynarodowym środowisku.
- Różnorodna praca z możliwościami rozwoju kariery.
- Współpraca w interdyscyplinarnym zespole.
- Żywy i wielokulturowy zespół.
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