Customer Service Agent

2 tygodni temu


Kraków, Lesser Poland office people Poland Sp.z.z.o. Pełny etat
About Us

At W Office People, we connect thousands of people every day through our extensive network of clients. As an experienced provider of personal services, we successfully support our employees and clients in 130 locations across 10 countries.

What We Expect from You
  • German language proficiency at a minimum level of C1
  • Organizational and communication skills
  • Good knowledge of the MS Office package
  • Willingness to work in a shift system: 5 days a week, 40 hours
    (7:00 -22:00, Monday-Sunday)
  • Knowledge of English at level B1/B2 will be an additional asset
Tasks That Await You
  • Customer service through various channels (incoming calls and messages)
  • Analyzing and resolving customer inquiries
  • Providing information on administrative and technical requests (products, invoices, etc.)
  • Referring malfunctions or calls to other departments
  • Upselling and promoting products
Why Join Us?
  • Permanent employment after a two-week probation period
  • Direct employment by the employer
  • Gross salary rate - depending on your experience
  • Performance bonus up to 2000 PLN gross monthly
  • Relocation allowance up to 3000 PLN gross if you are from outside Krakow
  • Employee Assistance Program for you and your family (psychological support)
  • Private medical care
  • Group insurance
  • MultiSport Plus/Classic or MultiKafeteria card
  • Work in an international environment with development and promotion opportunities
  • Additional day off for voluntary work
  • Access to Employee Network groups, allowing colleagues to connect on an open, inclusive platform
Contact Information

Office People Personalmanagement GmbH

Natalia Głuszek

T:
Mielżyńskiego 14
Poznań


  • Customer Service Agent

    2 tygodni temu


    Kraków, Lesser Poland SpotOn: Product Pełny etat

    SpotOn is a cutting-edge software company dedicated to redefining the merchant services industry. SpotOn combines payment processing with customer engagement and business management solutions, giving small and medium businesses the data and tools they need to run and grow their business. Our tools increase revenue and connect businesses with their customers...


  • Kraków, Lesser Poland Cross Border Talents Pełny etat

    We are seeking a motivated and customer-oriented individual to join our team as a Polish-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Polish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...

  • Customer Service Agent

    2 tygodni temu


    Kraków, Lesser Poland SpotOn Pełny etat

    At SpotOn, we're here to support restaurants and small businesses in standing out and succeeding with innovative payment and software technology—backed by a dedicated team who truly care. Whether it's streamlining point-of-sale systems or providing comprehensive restaurant management solutions, every SpotOn tool is crafted to help local businesses boost...


  • Kraków, Lesser Poland HRK Pełny etat

    Main Responsibilities:Assisting customers via phone calls and messages,Creating clear service instructions for better customer comprehension,Managing transitions during changes in Internet Service Providers smoothly,Engaging with clients to discuss proposed changes for clarity and alignment,Implementing system adjustments to meet changing customer...


  • Kraków, Lesser Poland Randstad Pełny etat

    Do you want to gain experience in customer service? Or do you already have it and want to take on new challenges? Do you speak German fluently?Together with our international client, we invite you to explore an offer that will provide you with growthwhat we offerattractive salary (PLN 8,800 - 9,900 gross for full-time employment)sales bonus up to PLN 2,000...

  • Customer Service

    2 tygodni temu


    Kraków, Lesser Poland office people Poland Sp.z.z.o. Pełny etat

    About UsAt W office people, we connect thousands of people daily through our extensive network of clients. As an experienced provider of personal services, we successfully support our employees and clients in 130 locations across 10 countries.What We Offer:contract for the first two weeks, then permanent employment contractbasic salary in the amount of gross...


  • Kraków, Lesser Poland Randstad Polska Pełny etat

    Do you want to gain experience in customer service? Or do you already have it and want to take on new challenges?Together with our international client, we invite you to explore an offer that will provide you with growthIf you speak German and English, don't hesitate to applywhat we offerattractive salary up to 9,900 PLN grossrelocation packageemployment...


  • Kraków, Lesser Poland Mullen Pełny etat

    Remote Customer Service Assistant position available in Krakow. Starting at 40 PLN/hr.TasksAccurately process customer orders.Provide detailed product information.Respond promptly to customer inquiries.Maintain accurate records.Maintain high standards of service.Contribute to team initiatives.RequirementsMinimum of 1 year customer service experience.High...


  • Kraków, Lesser Poland Mullen Pełny etat

    Remote Customer Service Assistant position available in Krakow. Starting at 40 PLN/hr.TasksAccurately process customer orders.Provide detailed product information.Respond promptly to customer inquiries.Maintain accurate records.Maintain high standards of service.Contribute to team initiatives.RequirementsMinimum of 1 year customer service experience.High...


  • Kraków, Lesser Poland TE Connectivity Corporation Pełny etat

    Select how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Customer Service Associate - Fluent Danish and English Customer Service Associate - Fluent Danish and English Teleperformance Level: specialist Working hours: Full time published 2024/05/06 Customer Service Associate - Fluent Danish and English As a Customer Service Associate, you will play a crucial role in providing top-notch...


  • Kraków, Lesser Poland Majorel Dortmund GmbH, Betriebsstätte Springe Pełny etat

    Location: Krakow, PolandWork type: HybridAs a Customer Service Associate, you will play a crucial role in providing top-notch support to our clients and customers. You will be responsible for handling customer inquiries and resolving issues through various channels, including calls, emails, and tickets. Additionally, you will have the opportunity to expand...


  • Kraków, Lesser Poland TE Connectivity Pełny etat

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They...


  • Kraków, Lesser Poland TE Connectivity Pełny etat

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...

  • customer service associate

    3 miesięcy temu


    Kraków, Lesser Poland TE Connectivity Pełny etat

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...


  • Kraków, Lesser Poland TE Connectivity Pełny etat

    Job Posting Title: Customer Service Representative Intern Job ID: Job Code: CUSTOMER SERVICE ASSOCIATE I (6-5-S) Business Unit: Industrial Building: [[JobPostingBuilding]] Education Experience: Other Employment Experience: Less than 1 year At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a...


  • Kraków, Lesser Poland CANPACK Group Pełny etat

    Customer Service Specialist page is loaded Customer Service Specialist Candidatar-se locations Brzesko Krakow time type Jornada integral posted on Publicado há 9 dias job requisition id R1928 CANPACK Group is a global manufacturer of environmentally friendly, modern packaging solutions, supplying top quality primary packaging, on time and wherever...


  • Kraków, Lesser Poland Huntsman Corporation Pełny etat

    Customer Service Representative at Huntsman CorporationRole Overview:Huntsman Corporation's Customer Service team is seeking an experienced Customer Service Representative for our new hub in Krakow. The CSR will support the delivery of high-quality customer service associated with order fulfillment, meeting performance and cost targets in a process...


  • Kraków, Lesser Poland Binance Pełny etat

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn...


  • Kraków, Lesser Poland Apron Pełny etat

    Apron was founded by a team of individuals who have a background in developing products for various global fintech firms. They identified a significant issue that needed addressing: business payments. These are the transactions for everyday necessities like groceries, construction materials, and receipt paper; transactions that are vital for maintaining...