Technical Service Representative with Slovenian

2 tygodni temu


Katowice, Silesia, Polska HAYS POLAND Sp. z o.o. Pełny etat
Technical Service Representative with Slovenian

lokalizacja: Katowice (śląskie)

numer referencyjny:

forma zatrudnienia: Pełny etat

Technical Service Representative with Slovenian.

Dla naszego klienta - globalnego lidera w branży inteligentnych rozwiązań energetycznych poszukujemy osoby na stanowisko Technical Service Representative z językiem słoweńskim. Praca w nowym centrum technologicznym w Katowicach.

Jakie będą Twoje obowiązki:

- Zdalne wsparcie techniczne klientów i kontrahentów (telefony, czaty i e-maile).
- Diagnozowanie problemów związanych z systemami solarnymi związanymi z siecią, napotkanych podczas instalacji i uruchamiania produktów, poprzez wykorzystanie wiedzy ogólnej, schematów produktów, danych przechowywanych w bazie wiedzy oraz innych dostępnych źródeł informacji.
- Dostarczanie aktualizacji do bazy wiedzy używanej przez innych przedstawicieli wsparcia technicznego
- Dokumentowanie wszystkich działań w systemie biletowym i innych platformach oprogramowania bazodanowego.
- Uczestniczyć i wypełniać wszystkie działania szkoleniowe wymagane na tym stanowisku, w tym szkolenia e-learningowe online i praktyczne.
- Utrzymanie wiedzy technicznej przy użyciu systemu zarządzania nauką (LMS).

Co musisz posiadać, aby osiągnąć sukces?

- Doświadczenie w obsłudze klienta
- Podstawowe zrozumienie technologii sieci IP.
- Wiedza w zakresie elektryki.
- Silne miękkie umiejętności komunikacyjne.
- Znajomość języka angielskiego i słoweńskiego w stopniu zaawansowanym
- Ogólna znajomość produktów Microsoft Office i efektywne korzystanie z nich podczas rozmowy telefonicznej z rozmówcą.

Co dostaniesz w zamian:

- Atrakcyjne wynagrodzenie i przychylny system premiowy.
- Możliwość rozwoju w najszybciej rozwijającej się branży OZE.
- Pakiet benefitów.
- Atrakcyjne wynagrodzenie.

Co powinieneś zrobić?
Jeśli ta oferta jest idealna dla Ciebie, kliknij 'Aplikuj' i prześlij nam swoje aktualne cv.

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361

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