Customer Service Specialist with Spanish

2 tygodni temu

Poznań, Greater Poland Hays Poland Pełny etat
Customer Service Specialist with Spanish
Poznan
NR REF.:

Your new company

The company is a leading global supplier of catalysts and engineered materials. The company's two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world.

Your new role

Provide a best class level of customer service. Acts as interface between the customer and other company departments.
  • Your goal is to enhance customer satisfaction and contribute to the company's success.
  • You achieve this by delivering high-quality products and services efficiently.
  • Processing customer orders accurately in our SAP system, ensuring pricing compliance with existing contracts, and managing customer data.
  • Additionally, we proactively engage with existing customers, provide comprehensive quotations, and promptly address any issues. Distributing updated product information and handling complaints effectively.
  • You also manage customer consignment stocks, adhere to credit limits, and participate in special projects as required.

What you39ll need to succeed

Required Qualifications

  • Customer service experience, preferably in a manufacturing environment
  • Highly professional and service-orientated telephone manner with ability to liaise with customers and employees at all levels
  • Team player
  • Self-motivated
  • Flexible
  • Knowledge of SAP
  • Fluent in English & Spanish

What you39ll get in return

  • Annual bonus
  • Hybrid work policy (3 days from the office, 2 days HO)
  • Premium Medical Insurance (for employee & family members)
  • Life Insurance (for employee & family members)
  • Reimbursement for glasses for computer work
  • Sports Card (Fit&More Package offers swimming pools, 4500+ sport-recreational facilities all over the country)
  • Language Courses
What you need to do now

If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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