Order and Escalation Processing Support Specialist
1 miesiąc temu
- As an Order and Escalation Processing Support Specialist, you will be the first point of contact for truck order processing and escalation management. Your main tasks will include:
- Processing truck orders and managing escalations.
- Communicating with international customers and internal teams in fluent German and English.
- Assisting in resolving customer issues, particularly related to scheduling and technical problems.
- Creating regular reports to monitor and improve process quality.
- Participating in management meetings to present solutions and discuss important topics.
- Language Skills: Fluent in German and English.
- Stress Resistance: Ability to remain calm and composed in hectic situations.
- Initiative: Proactive and independent working style.
- IT Skills: Quick learning and adaptation to various IT systems, particularly SAP, Excel, Access, and MAN internal systems.
- Communication Skills: Confident presence and clear communication in management meetings.
- Experience: Ideally, experience in order processing and escalation management.
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- corporate products and services at discounted prices
- corporate sports team
- coffee / tea
- parking space for employees
- christmas gifts
- sharing the commuting costs
- employee referral program
- Medicover Sport
- canteen
- CUSTOMER FIRST
- RESPECT
- TEAM SPIRIT
- RESPONSIBILITY
- ELIMINATION OF WASTE
- Application
- Telephone interview
- Recruitment interview
- Feedback
- Welcome to the team
If you are interested, please send your resume in English.
MAN Trucks Sp. z o.o.MAN Truck & Bus to jeden z wiodących europejskich producentów pojazdów użytkowych i dostawców rozwiązań transportowych. Portfolio produktów obejmuje samochody dostawcze, ciężarowe, autobusy, silniki diesla i gazowe oraz usługi związane z transportem osób i towarów. MAN Truck & Bus jest częścią TRATON GROUP i zatrudnia ponad 36 000 pracowników na całym świecie.
Każdego dnia chcemy pokonywać ograniczenia i ciągle ulepszać nasze wiodące produkty. Szacunek, praca zespołowa, dążenie do celu, orientacja na klienta i uczciwość - oto nasze wartości korporacyjne, którymi kierujemy się w firmie MAN.
MAN Trucks Sp. z o.o. to jeden z najnowocześniejszych zakładów sieci produkcyjnej koncernu MAN, zlokalizowany w Niepołomicach/ k. Krakowa. W zakładzie produkowane są pojazdy ciężarowe NTG i TG.
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".-
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