Aktualne oferty pracy związane z Senior Specialist, Technical Account Manager - Kraków, Lesser Poland - Qualtrics
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Senior Finance Account Manager
1 tydzień temu
Kraków, Lesser Poland Aon Pełny etatSenior Finance Account ManagerAon is seeking a highly skilled Senior Finance Account Manager to join our team in Krakow. As a Senior Finance Account Manager, you will be responsible for managing a dedicated team of Account Managers and partnering with Business Leaders and Business Partners.The EMEA Finance Centre in Krakow provides financial services for Aon...
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Senior Finance Account Manager
2 tygodni temu
Kraków, Lesser Poland Aon Pełny etatSenior Finance Account ManagerAon is seeking a highly skilled Senior Finance Account Manager to join our team in Krakow. As a Senior Finance Account Manager, you will be responsible for managing a dedicated team of Account Managers and partnering with Business Leaders and Business Partners.The ideal candidate will have a minimum of 7 years of complex...
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Senior Technical Account Manager
5 dni temu
Kraków, Lesser Poland Zendesk Pełny etatThe role of Technical Account Manager at Zendesk is that of a trusted advisor to our customers, working closely with their teams to understand their business strategies and identify opportunities for growth and improvement.As a Technical Account Manager, you will be responsible for crafting and implementing strategies that enable our clients to innovate and...
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Technical Account Manager
1 tydzień temu
Kraków, Lesser Poland Play'n GO Pełny etatAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Play'n GO. As a Technical Account Manager, you will be responsible for developing and managing the direction of integrations and technical account projects by interacting with customers and understanding their needs.Key ResponsibilitiesDeveloping and managing the...
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Senior Technical Account Manager
2 tygodni temu
Kraków, Lesser Poland Zendesk Pełny etatJob OverviewZendesk is seeking a seasoned Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our customers, understanding their business needs, and providing strategic guidance to help them achieve their goals.Key Responsibilities:Establish and maintain...
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Senior Technical Account Manager
2 tygodni temu
Kraków, Lesser Poland Zendesk Pełny etatJob OverviewZendesk is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our customers, providing technical guidance and support, and driving business growth.Key Responsibilities:Establish and maintain strong relationships with...
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Senior Gaming Technical Account Manager
5 dni temu
Kraków, Lesser Poland RTB House Pełny etatAbout this roleWe are seeking a skilled Senior Gaming Technical Account Manager to optimize and integrate gaming campaigns for our clients. As a key member of our team, you will be responsible for delivering on clients' goals, boosting revenue and engagement through retargeting and driving incremental conversions. Your expertise will be invaluable in...
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Senior Finance Account Manager
2 tygodni temu
Kraków, Lesser Poland Aon Pełny etatSenior Finance Account ManagerAon is seeking a Senior Finance Account Manager to join our team in Krakow. As a key member of our finance team, you will be responsible for managing a portfolio of international Aon Captive & Insurance Managers (ACIM) clients. Your expertise in financial technical accounting and leadership skills will enable you to drive...
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Senior Technical Account Manager
2 tygodni temu
Kraków, Lesser Poland Zendesk Pełny etatJob DescriptionAt Zendesk, we're looking for a skilled Technical Account Manager to join our team. As a Technical Account Manager, you'll become an extension of our customers, crafting and implementing strategies that enable them to innovate and transform their customer experience.You'll partner with agents, admins, IT teams, CX Directors, and Executives to...
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Senior Finance Account Manager
2 dni temu
Kraków, Lesser Poland Aon Pełny etatAon Finance Team - Senior Account Manager RoleThe Senior Account Manager will be responsible for managing a dedicated team of Account Managers, providing financial services to Aon entities across multiple countries. Key responsibilities include:Managing and developing a team of Account Managers, ensuring they meet performance targets and deliver high-quality...
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Technical Account Specialist
2 tygodni temu
Kraków, Lesser Poland Autodesk Pełny etatJob OverviewAutodesk is seeking a skilled Technical Account Specialist to join our Customer Technical Success team. As a trusted advisor, you will work closely with Enterprise customers to optimize their product investment and achieve measurable business outcomes.Key ResponsibilitiesDeliver technical presentations and lead discovery calls to uncover customer...
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Senior Technical Account Manager
1 tydzień temu
Kraków, Lesser Poland Zendesk Pełny etatJob DescriptionAs a Technical Account Manager at Zendesk, you will become an extension of our customers, crafting and implementing strategies that enable them to innovate and transform, ultimately providing outstanding customer experience (CX). You will partner with agents, admins, IT teams, CX Directors, and Executives, believing that extraordinary...
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Senior Finance Account Manager
2 tygodni temu
Kraków, Lesser Poland Aon Pełny etatSenior Finance Account ManagerAon is seeking a highly skilled Senior Finance Account Manager to join our team in Krakow. As a key member of our EMEA Finance Centre, you will be responsible for managing a dedicated team of Account Managers and partnering with Business Leaders and Business Partners to deliver exceptional financial services to our clients.Key...
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Senior Technical Account Manager
2 dni temu
Kraków, Lesser Poland Zendesk Pełny etatJob DescriptionOur Technical Account Managers (TAM) become an extension of our customers through crafting and implementing strategies that mean our clients can innovate and transform allowing them to provide outstanding customer experience (CX). They partner with agents, admins, IT teams, CX Directors and Executives because our TAMs believe that...
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Gaming Technical Account Manager
2 tygodni temu
Kraków, Lesser Poland RTB House Pełny etatAbout the RoleRTB House is seeking a skilled Gaming Technical Account Manager to join our team. As a key member of our global team of digital experts, you will be responsible for optimizing and integrating gaming campaigns to deliver outstanding results for our clients.Key ResponsibilitiesOptimize and integrate gaming campaigns to deliver on clients' goals...
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Gaming Technical Account Manager
2 tygodni temu
Kraków, Lesser Poland RTB House Pełny etatAbout RTB HouseRTB House is a global leader in AI-powered marketing technologies, providing state-of-the-art personalized marketing solutions for top-tier advertisers. Our team of 1,300+ digital experts is dedicated to delivering outstanding results for clients across 100+ markets worldwide.Job SummaryWe are seeking a skilled Gaming Technical Account Manager...
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Gaming Technical Account Manager
1 tydzień temu
Kraków, Lesser Poland RTB House Pełny etatAbout the RoleRTB House is seeking a skilled Gaming Technical Account Manager to join our global team of digital experts. As a key member of our team, you will be responsible for optimizing and integrating gaming campaigns to deliver outstanding results for our clients.Key ResponsibilitiesOptimize and integrate gaming campaigns to deliver on clients' goalsBe...
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Senior Technical Accounting Specialist
2 tygodni temu
Kraków, Lesser Poland Aon Pełny etatAbout the RoleAon is seeking a highly organized and detail-oriented Senior Technical Accounting Specialist to join our Commercial Risk department in Cracow. As a key member of our Cash cycle team, you will be responsible for providing exceptional customer service and support to our customer base for their financial inquiries.Key ResponsibilitiesUtilize...
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Technical Account Specialist
1 dzień temu
Kraków, Lesser Poland Autodesk Pełny etatJob OverviewAutodesk is seeking a skilled Technical Account Specialist to join its Customer Success team, supporting Enterprise customers in optimizing their product investment and achieving measurable business outcomes.This role requires a customer-focused approach, building strong relationships with Enterprise customers, and providing trusted advice on...
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Senior Collections Specialist
2 tygodni temu
Kraków, Lesser Poland Randstad Polska Pełny etatAt Randstad Polska, we are seeking an experienced Senior Collections Specialist to join our team. As a Senior Collections Specialist, you will be responsible for providing resolution support to collections specialists, managing a segment of key accounts, and developing training materials and procedures regarding key account collection processes.Key...
Senior Specialist, Technical Account Manager
5 miesięcy temu
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing.
The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent
How You'll Find Success
- We hire the best with the intention of developing and promoting within. Our interview process is held at a high standard, however our company's success cannot be done without the success of our people.
- We lead from the front on important issues. We have several teams focused on Diversity and Inclusion (MOSAIQ), cancer research (Five For The Fight) and Women in Leadership (WLD).
- To learn more about what we value read about it directly from our employees' Qualtrics Life stories
Things You'll Do
Thought Partnership & Cross-Functional Partnerships
- Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
- Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions
- Become an expert at the company for our most strategic platform capabilities and understanding the customers' platform needs
- Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
- Build systems to facilitate program objectives and system effectiveness and measure reliability of services
- Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
- Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort
- Seamlessly integrate new product features into existing programs
- Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
- Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice.
- Execute build and configuration services that align to client objectives and strategic goals
What We're Looking For On Your
- Bachelor's degree minimum
- Native or professional level of written a verbal communion skills in English and German
- 1-2.5 years experience working in a technical, consulting, or client-facing role
- Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
- Comfort in working both autonomously and collaboratively
- Ability to articulate technical concepts to a non-technical audience
- Familiarity with software and front-end development
- Excellent verbal and written communication skills
- Strong problem-solving skills
Our Team's Favourite Perks and Benefits
- Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5).
- Private Medical Insurance- Luxmed health & dental cover for you and your dependants.
- Commuter Assistance- Up to the value of 80 PLN net a month for public transport.
- Savings Plan- Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO)
- Wellness- Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Twic.
- A choice of Multispot cards available.
- Our employee assistance program with Unum provides counselling and wellbeing support to all employees
- Experience bonus- 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Group Life & Income Protection Insurance
- Glasses/Contact lenses Reimbursement
- Free breakfasts, lunches, snacks, and drinks for everyone in the office
- Tax-deductible expenses (up to 75% depending on role)
The Qualtrics Hybrid Work Model:
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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