Customer Care Representative

2 miesięcy temu


Katowice, Polska Fedex Express Poland Transportation Sp. z o.o. Pełny etat

Customer Care Representative


25_0EBF07ACFA9BF172977C0512FE22A809

Obowiązki

  • telefoniczna obsługa klienta - obsługa połączeń przychodzących
  • dostarczanie dokładnych informacji i wskazówek naszym klientom za pośrednictwem telefonu, czatu lub poczty elektronicznej
  • doradzanie naszym klientom w zakresie korzystania z usług i narzędzi FedEx
  • pomaganie klientom w rozwiązywaniu bieżących problemów
  • identyfikacja nowych możliwości rozwoju biznesu z naszymi klientami
  • współpraca z innymi zespołami FedEx w celu zapewnienia wyjątkowej obsługi każdego klienta

Wymagania

  • biegła znajomość języka polskiego i angielskiego – zarówno w mowie, jak i w piśmie – poziom min. B2
  • znajomość obsługi komputera i umiejętność łatwego poruszania się między różnymi ekranami i systemami
  • doskonałe umiejętności komunikacyjne
  • pozytywne nastawienie na rozwiązywanie problemów w celu znalezienia najlepszego rozwiązania dla klienta
  • zaufanie, empatia i życzliwość, aby zapewnić naszym klientom doskonałe wrażenia
  • elastyczność w dostosowywaniu się do dynamicznego otoczenia biznesowego
  • chęć pracy w międzynarodowym, dynamicznym środowisku

Oferujemy

  • stabilne zatrudnienie w oparciu o umowę o pracę
  • szkolenia wspierające wdrożenie do pracy
  • atrakcyjny pakiet świadczeń pozapłacowych (opieka medyczna, ubezpieczenie na życie, dofinansowanie do karty Multisport/MyBenefit, platforma do nauki języka angielskiego)
  • Program Wsparcia Pracowników - bezpłatne i poufne doradztwo dla pracowników i ich najbliższych w kwestiach  prawnych, finansowych i  psychologicznych
  • dofinansowanie do nauki i programów wspierających  dalszy rozwój kompetencji
  • możliwość rozwoju zawodowego poprzez uczestnictwo w projektach, wymianę wiedzy i doświadczeń  a także  rozwój kariery na pozycję  Senior

Źródło: Fedex/Praca

Aplikuj

 


  • Customer Care Representative

    4 miesięcy temu


    Katowice, Polska FedEx Pełny etat

    -Customer Service Representative (chat support for customers in Europe) We have an exciting opportunity for you to join our team of Customer Care Representatives.Who we are:FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220...


  • Katowice, Polska Fedex Express Poland Transportation Sp. z o.o. Pełny etat

    Customer Care Representative- Senior25_0AC10B5A7EA3CA675CA1C8EA20230103Obowiązki telefoniczna obsługa klienta - obsługa połączeń przychodzącychdostarczanie dokładnych informacji i wskazówek naszym klientom za pośrednictwem telefonu, czatu lub poczty elektronicznejdoradzanie naszym klientom w zakresie korzystania z usług i narzędzi...


  • Katowice, Polska Fedex Express Poland Transportation Sp. z o.o. Pełny etat

    Customer Care Representative-Senior25_B956BAB5924A7F48DDA8C12FC71FEF1FObowiązki telefoniczna obsługa klienta - obsługa połączeń przychodzącychdostarczanie dokładnych informacji i wskazówek naszym klientom za pośrednictwem telefonu, czatu lub poczty elektronicznejdoradzanie naszym klientom w zakresie korzystania z usług i narzędzi...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Job SummaryAt Cross Border Talents, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Respond to customer inquiries and provide timely and effective...

  • Customer Care Representative

    4 miesięcy temu


    Katowice, Polska FedEx Pełny etat

    -We have an exciting opportunity for you to join our team of Customer Care Representatives.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day and this is just part of our story. We’ve made logistics and...


  • Katowice, Silesia, Polska LeasingTeam Group Pełny etat

    The LeasingTeam Group, a leading provider of personnel consultancy services, seeks a highly skilled Customer Service Representative with proficiency in Greek.Key Responsibilities:Respond to customer inquiries via various channels, demonstrating empathy and understanding.Handle sensitive customer information with confidentiality and...


  • Katowice, Silesia, Polska Copeland Pełny etat

    We are seeking a skilled Customer Service Representative to join our team in the North-Eastern European region. This role is based in our Sales office in Katowice, Poland.Key Responsibilities:Provide exceptional customer service and support to external customers and internal departments.Answer incoming calls, place orders in the ERP system, prepare...


  • Katowice, Silesia, Polska FedEx Pełny etat

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Europe. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via dedicated chat.Key ResponsibilitiesProvide accurate information and guidance to customers via chatAdvise...


  • Katowice, Silesia, Polska FedEx Pełny etat

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our frontline team, you will be the first point of contact for our customers, providing accurate information and guidance via voice, chat, or email.Key Responsibilities:Provide exceptional customer service...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Job Title: Customer Service Representative with Dutch Language SkillsAbout the Role:We are seeking a Dutch-speaking Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their travel-related inquiries.Key...


  • Katowice, Silesia, Polska LeasingTeam Group Pełny etat

    Job Title: Customer Service with GreekAbout the Role:We are seeking a Customer Service Representative with fluent Greek language skills to join our team at LeasingTeam Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone, chat, and email.Key Responsibilities:- Respond to...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Job Title: Travel Customer Support RepresentativeJob Summary: We are seeking a highly skilled Travel Customer Support Representative fluent in Dutch and English to assist our clients with their travel inquiries and issues.Key Responsibilities:Assist customers with travel bookings, changes, and cancellations.Provide information on travel destinations,...


  • Katowice, Polska Copeland Pełny etat

    We are looking for a proactive Customer Service Representative to take responsibility over the North-Eastern European countries (Poland, Slovakia, and Czech Republic). This position is based in our Sales office in Katowice (PL). In this Role, Your Responsibilities Will Be: You are the point of contact for external customers and internal departments,...


  • Katowice, Silesia, Polska Genpact Pełny etat

    Job SummaryGenpact is seeking a highly skilled Customer Service Representative to join our team. As a Senior Process Associate, you will be responsible for ensuring the required level of customer service, according to business needs and strategies of Sales, Supply Chain and Finance departments, within cross-functional teams.Key ResponsibilitiesProvide...

  • Customer Care Specialist

    2 tygodni temu


    Katowice, Polska pracuj.pl Pełny etat

    Tens of millions of Americans are unable to manage their chronic conditions with commercial medications. Using specialized compounded formulas tailored for individual patient needs, Henry helps people who have been left behind by the commercial market, all while remaining easy, accessible, and affordable. Our customers get access to the care they need, and...


  • Katowice, Silesia, Polska MÜNZING CHEMIE GmbH Pełny etat

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at MÜNZING CHEMIE GmbH. As a key member of our B2B customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAct as the primary point of contact for our B2B...


  • Katowice, Silesia, Polska Baltic Assist Pełny etat

    Baltic Assist is a leading provider of tailored outsourcing solutions. Our core values of Transparency, Efficiency, Innovation, and Meritocracy drive our growth and enable us to deliver high-quality service to our customers.We are seeking a Customer Service Representative who is fluent in German to provide exceptional support to our valued customers. In this...


  • Katowice, Silesia, Polska Copeland Pełny etat

    Customer Service Representative Job DescriptionWe are looking for a proactive Customer Service Representative to take responsibility over the North-Eastern European countries (Poland, Slovakia, and Czech Republic).In this Role, Your Responsibilities Will Be:You will be the point of contact for external customers and internal departments, delivering...


  • Katowice, Silesia, Polska FedEx Pełny etat

    About FedExFedEx is a global leader in express transportation, connecting over 220 countries and territories. We're a team of 530,000 strong, driven by a philosophy that puts people first. Our mission is to deliver exceptional service to our customers, and we're committed to a diverse and inclusive workforce.Job SummaryWe're seeking a Customer Service...


  • Katowice, Silesia, Polska Genpact Pełny etat

    Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Genpact. As a Customer Service Representative, you will be responsible for ensuring the required level of customer service, according to business needs and strategies of Sales, Supply Chain and Finance departments, within cross-functional...