Customer Order Management
1 miesiąc temu
Description
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.
Here, in Your Customer Order Management & Logistics Support Specialist with Italian role you’ll execute the complete order process of your own group of Customers. That will involve receiving the order from our Customer in different formats through multiple channels, checking the order in SAP R/3 on product codes, stock availability, delivery lead times, logistic appointments, collaborating with your peers within other departments, up to the delivery of the order at our Customer.
You will liaise and provide solutions during this end-to-end process to our Customer if any changes are required.
You will have a direct written and verbal contact with own Customers and partners in both Italian and English languages.
To part of your duties will belong maintaining and developing relationships with own Customers.
You will also be engaged in providing great Customer Service to increase Customer satisfaction (as measured by the Advantage Group or other surveys) and minimizing Customer complaints.
You will be responsible for resolving enquiries and delivering queries promptly and liaising with interested parties, communicating both progress and the outcome. You will identify and solve systemic and complex order fulfilment and supply chain related issues.
IT STARTS WITH YOU
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. 25% of people in the world use Kimberly-Clark products every day. And it takes the right people, in the right jobs and the right places, to make that happen.
At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark.
About You
You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
Requirements:
You are experienced in Order Management/ Customer Service in FMCG sector/ Order To Cash/ Supply Chain roles
You are fluent in Italian and English - both written and oral
You are communicative person with very good analytical competencies
You are an example of excellent time management skills, sense of urgency with ability to separate urgent and important, able to manage pressured situations
Knowledge of SAP and MS Office tool is beneficial
This is a hybrid position from Krakow Office.
Total Benefits
Great support for good health promoting a healthy work-life balance drives us to support our employees’ total well-being, offering comprehensive benefits not limited to Private Medical, Dental and Vision Plan; Life Insurance, Social Fund and Cafeteria Platform with an individual budget available to spend on many offers, including MultiSport, and more...
Flexible remote work arrangement can be tailored to meet specific individual needs (remote work opportunity up to 4 days a week), giving our employees the flexibility to manage their commitments inside and outside of work
Learning & Growth - we offer a wide range of soft skills training available for every employee.
International environment - A job at the very heart of Kimberly-Clark's finance organization in which you will be part of a great diverse team with wide exposure to the business functions and the opportunity to influence processes & drive optimisation
Forbes named Kimberly-Clark one of the World's Best Employers of 2022. For 150 years, we've been cultivating a workplace that brings out the best in everyone, and we look forward for the years to come.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, check out the . You’ll want to review this and come prepared with relevant questions if and when you pass GO and begin interviews.
#LI-Hybrid
Primary Location
Krakow Office
Additional Locations
Worker Type
Employee
Worker Sub-Type
Fixed Term (Fixed Term)
Time Type
Full timeMamy inne aktualne oferty pracy związane z tym obszarem, które można znaleźć poniżej
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