Customer Service Agent with English

4 tygodni temu


Łódź, Polska Sterling Outsourcing Pełny etat

Sterling Outsourcing is an international business providing Outsourced Services for clients all over the world. We are currently growing and are looking for enthusiastic individuals with fluent English to join our international team.

Established in 2006 we provide opportunities for ongoing development, so that the majority of our employees stay with the company long-term

Offer

  • After onboarding and initial training you'll be working most of the time from home with occasional visits at the office.
  • 575zl NET remote work allowance per month
  • Medicover medical healthcare
  • Medicover sport benefit systems
  • A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
  • You’ll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.

Responsibilities

  • Supporting our client’s (Fintech) customers in English over webchat, email or occasional calls
  • Verifying customer details as part of KYC and AML activities
  • Supporting new clients with account setup
  • Solving challenging requests of our customers regarding trading and always making them feel that they are in good and safe hands
  • Working closely with other departments to answer even questions and provide the best possible customer service
  • Collaborating with our Tech Team by sharing customer feedback and proactively helping to continuously improve our trading app

Requirements

  • English at B2 level or above
  • Customer oriented attitude
  • Excellent organizational skills
  • Good knowledge of MS Office
  • Excellent communication skills to feel comfortable when collaborating with several different clients over webchat, email or occasional calls
  • Availability to work 8 hour shift from Mon-Friday between 09:00 to 18:00. Possible work on Saturdays 09:00 – 17:00 and on Polish bank holidays (5 days a week)


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Company OverviewSterling Outsourcing is a leading international business that provides outsourced services to clients worldwide. With over 17 years of experience, we have established ourselves as a trusted partner in the industry.Compensation PackageWe offer a competitive NET salary of 575zl per month, which includes a remote work allowance. Additionally,...


  • Łódź, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is an international business providing Outsourced Services for clients all over the world. We are currently growing and are looking for enthusiastic individuals with fluent English to join our international team.Established in 2006 we provide opportunities for ongoing development, so that the majority of our employees stay with the...


  • Łódź, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is an international business providing Outsourced Services for clients all over the world. We are currently growing and are looking for enthusiastic individuals with fluent English to join our international team.Established in 2006 we provide opportunities for ongoing development, so that the majority of our employees stay with the...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing, an international outsourcing company, is seeking a skilled Customer Service Agent to support its Fintech clients in Italian and English.Compensation: The estimated monthly salary for this position is approximately 12,500 PLN (net allowance), along with additional benefits including Medicover medical healthcare and sport benefit...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the Role:As a Customer Service Advisor with Capita, you will be supporting a well-known brand, providing a fantastic customer experience on all interactions, leaving a lasting impression.Your Key Responsibilities:• Handle customer queries through calls, emails, and web forms, ensuring delivery of a quality service on a consistent basis.• Ensure...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    At Sterling Outsourcing, we provide top-notch outsourced services to clients worldwide. Our mission is to deliver exceptional customer experiences through innovative solutions.Key ResponsibilitiesSupport clients in English and Spanish via multiple channelsVerify customer details for KYC and AML purposesAssist new clients with account setupAddress customer...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    Description:Capita is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels, including phone, email, and web forms.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is an international business that provides outsourced services for clients worldwide. As a key member of our team, you will be working closely with clients to provide exceptional customer service in German and English.We offer a range of benefits, including a remote or hybrid work model, a monthly net remote work allowance, and access to...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are pleased to extend a job offer for the position of Customer Service Representative with Language Expertise based in Poland. This is an excellent opportunity for young professionals who would like to get their first experience in the field of customer service.Job OverviewAs a Customer Service Representative, you will play a crucial role in ensuring...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the RoleCapita is seeking a highly skilled Customer Service Representative with strong communication and problem-solving skills to join our team in "Łódź".Key ResponsibilitiesAs a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional customer service and support via various communication...


  • Łódź, Łódź Voivodeship, Polska Snaphunt Pełny etat

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Snaphunt. As a Customer Service Representative, you will be the first point of contact for our customers, responding to their inquiries and resolving any emerging issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are seeking a highly skilled Customer Service Representative with proficiency in Spanish or German to join our team in Łódź. This is an excellent opportunity for a young professional to gain experience in customer service and develop their language skills.The successful candidate will play a crucial role in ensuring customer satisfaction by handling a...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    About Sterling OutsourcingWe are an international business providing Outsourced Services for clients worldwide.Our team is growing, and we are looking for enthusiastic individuals with fluent English to join our international team.Job OfferWe offer:A net remote work allowance of 575zl per monthMedicover medical healthcareMedicover sport benefit systemsA...


  • Łódź, Łódź Voivodeship, Polska Flint Group Pełny etat

    Job Title: Customer Service Specialist with DanishWe are seeking a highly skilled Customer Service Specialist with expertise in Danish to join our team at Flint Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Execute daily customer orders...


  • Łódź, Łódź Voivodeship, Polska Flint Group Pełny etat

    Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team at Flint Group. As a key member of our customer-facing team, you will play a vital role in ensuring seamless order execution and delivery management.Key Responsibilities:Execute daily customer orders in SAP and e-commerce platforms, managing order fulfillment and...

  • Customer Service Specialist

    1 miesiąc temu


    Łódź, Łódź Voivodeship, Polska CYBEX GMBH Pełny etat

    As a key member of our CYBEX team, you will be responsible for delivering exceptional customer service and support to our clients in Poland. Your primary focus will be on order processing, planning deliveries, and resolving logistics issues. You will also serve as the main point of contact for our Sales Team and handle customer complaints and requests with...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are pleased to offer a unique opportunity for young professionals looking to gain their first experience in customer service. Based in Łódź, this role is an excellent chance to develop your skills and build a successful career.About the RoleAs a Customer Service Specialist with Spanish or German language expertise, you will play a vital role in...


  • Łódź, Łódź Voivodeship, Polska Flint Group Pełny etat

    About the RoleWe are seeking an experienced Customer Service Specialist to join our team at Flint Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients across Europe.Key ResponsibilitiesExecute daily customer orders in SAP and e-commerce portal, ensuring seamless order...


  • Łódź, łódzkie, Polska Antal Sp. z o.o. Pełny etat

    Form of employment: UoPStart of work: ImmediatelyWork model: Hybrid Customer Service Specialist with FrenchMy client is a leading global manufacturer of innovative packaging solutions across various industries, focusing on sustainability and high-quality products. They operate internationally, offering advanced, customizable solutions tailored to client...


  • Łódź, Łódź Voivodeship, Polska Flint Group Pełny etat

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Flint Group. This is a unique opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer service and supporting our global operations.Key Responsibilities Execute daily customer orders in SAP and e-commerce portals, ensuring...