Head of Shared Service Center

1 miesiąc temu

Wrocław, Polska Michael Page Pełny etat
  • Lead and manage the Shared Service Center structures, providing guidance, support, and fostering a collaborative work environment.
  • Participate in strategic decisions and direction of development the SSC and the whole GBS organisation
  • Develop and implement strategies to optimize service delivery and operational efficiency.
  • Establish and maintain service level agreements (SLAs) to meet the needs of internal stakeholders.
  • Drive continuous improvement initiatives to streamline processes and enhance service quality.
  • Monitor key performance indicators (KPIs) to assess performance and identify areas for improvement.
  • Ensure compliance with relevant regulations and internal policies.
  • Collaborate with cross-functional teams to support business objectives and initiatives.
international company with Center of Excellence in Wroclaw|Establishing the position of SSC in the Group and within the GBS structure
  • Academic degree in Business Administration, Finance, or related field.
  • Proven and strong experience in a leadership role (+150) within a Shared Service Center and acting as a Head of an SSC entity.
  • Strong understanding of shared services operations, including Finance&Accounting, Procurement, HR, and IT.
  • Strong leadership skills to support the growth of the organization and to set up an environment promoting talents and people development
  • Excellent communication, interpersonal skills, and customer orientation with proven ability to build strong working relationships and influence at all levels in the Group.
  • Demonstrated ability to drive change and implement process improvements.
  • Analytical mindset with the ability to make data-driven decisions.
  • Proficiency in relevant software applications and ERP systems.
  • Competitive salary package
  • Company car, Health insurance, and retirement benefits
  • Opportunities for career advancement and professional development
  • Dynamic and collaborative work environment.

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