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Solution Specialist
5 dni temu
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
Location: Warsaw, Poland
Department: Services
Contract: Permanent
What your day will look like
Analyse and synchronise requirements of the assigned customers Develop individual, technical solutions using easily configurable software based on customer requirements Test standard solutions from the user's point of view, document the procedure and support the user in the independent use of the software Technical implementation of a standard solution with predefined frame Responsible for support in the assigned customer areas and solve less complex support requests Regular communication with the Technical Consultant on the process status Document issues and problems for input to the development of the configurations and to further improve solution quality In consultation with the responsible Technical Consultant, make changes and extensions to the easily configured modules and quickly find solutions to problems that arise during the project Plan and host trainings (classroom and online) as well as adapting and developing of training content Work closely with internal stakeholders (e.g. (pre)sales, Technical Consulting) and advise on technical feasibility
What you need to fulfill the role
Previous experience in a solution specialist role is a plus Strong understanding of web-based technologies Excellent communication skills, with the ability to convey technical information to non-technical users effectively. Customer-focused mindset with a dedication to providing exceptional service. Ability to work independently and collaborative In depth programming skills Ideally experience in the construction industry (CAD, construction drawings) Fluent Polish and English language skills
What we offer
Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learningWe are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
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