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Student Paid Internship – Problem Management
2 miesięcy temu
We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, this could be the ideal challenge for you.
What you'll do
- Documentation: summarize meeting notes and update problem records’ status. Accurate records will help us keep track of issues and follow up more easily.
- Data Entry: gather and organize information on recent incidents, which will help the team analyze trends and prioritize issues more effectively.
- Monitoring and Follow-up activities: monitor the progress of open tickets and assist with corrective actions.
- Dashboards: create basic visual reports or dashboards using ServiceNow, Excel or Performance Analytics.
- Bachelor or master student
- Fluent in English
- Familiarity with Microsoft Excel, basic knowledge of ServiceNow or similar ticketing systems, and an understanding of dashboards or reporting tools.
- Ability to manage multiple tasks, meet deadlines, and stay organized in a dynamic work environment.
- Clear written communication for summarizing meetings, updating records, and following up on open tickets effectively.
We all shape our lives in our own way. As an employer, we are an important part that indirectly supports this with a wide range of offers, as well as providing security and reliability for all employees. This includes, among other things:
- Bachelor or master student
- Fluent in English
- Familiarity with Microsoft Excel, basic knowledge of ServiceNow or similar ticketing systems, and an understanding of dashboards or reporting tools.
- Ability to manage multiple tasks, meet deadlines, and stay organized in a dynamic work environment.
- Clear written communication for summarizing meetings, updating records, and following up on open tickets effectively.
- Open doors to potential future employment or collaborations within Knauf
Knauf is an international market leader in the building materials' industry. About 42.500 employees at over 300 locations worldwide generate a turnover of over 15,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. As a subsidiary, Knauf IT has the mandate to drive commercial excellence through digitalization for all companies of the Knauf Group globally. Our mission is to rethink what it means to provide value to our customers and thereby drive growth for our businesses around the world.
The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, origin, religion, etc.
