Consumer Services Representative
23 godzin temu
Job ID: 2690
Alternate Locations:
Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.
Job title: Consumer Services Representative (English & Italian)
Location: Poznan, Poland Reports to: Supervisor, Consumer Services
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.
Our portfolio of products is very diverse - from stationery to small household appliances.
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot.
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.
• Create and maintain consumer information and case management to relay accurate information back to the business.
• Uses knowledge of products to ensure accurate information is communicated to consumers.
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.
Don’t have experience in consumer service or with systems that we use?
No problem You will learn that with us
Minimum requirements:
• Fluent English (B2/C1) (spoken & written)
• Fluent Italian (B2/C1) (spoken & written)
• Good command of MS Word and Outlook
• Outgoing with excellent communication skills (verbal & written)
• Empathy and openness for working with consumers
Preferred:
• Readiness to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.)
• Organizational skills with ability to prioritize
• Detail oriented
• Positive attitude and great interpersonal skills, incl. rapport-building and listening
• Previous experience in user support/helpdesk/customer service will be an asset.
-
Consumer Services Representative NA
3 miesięcy temu
Poznań, Polska Newell Poland Services Sp. z o.o. Pełny etatConsumer Services Representative NAYour responsibilities Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric. ...
-
Consumer Services Liaison
2 tygodni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatJob Summary:We are seeking an ambitious and multilingual Consumer Services Representative to join our team in Poznan, Poland. As a Consumer Services Representative, you will be responsible for delivering exceptional customer service to consumers who use Newell Brands' products.About the Role:You will play a key role in providing support to consumers through...
-
Consumer Services Representative
3 miesięcy temu
Poznań, Polska Newell Poland Services Sp. z o.o. Pełny etatConsumer Services Representative (English and Italian)Your responsibilities As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.Our portfolio of products is very...
-
Consumer Services Representative
4 tygodni temu
Poznań, Polska Newell Poland Services Sp. z o.o. Pełny etatConsumer Services Representative (English and French)Your responsibilities As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.Our portfolio of products is very...
-
Consumer Services Representative
2 dni temu
Poznań, Polska Newell Poland Services Sp. z o.o. Pełny etatConsumer Services Representative (English and Italian)Your responsibilities As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.Our portfolio of products is very...
-
Consumer Services Liaison
2 tygodni temu
Poznań, Greater Poland Yankee Candle Pełny etatJob Overview:Newell Brands is a leading consumer products company with a portfolio of iconic brands and a high-performance culture that enables success through Integrity, Teamwork, Passion for Winning, Ownership & Leadership. As a Consumer Services Representative, you will provide exceptional support to consumers who use our products, answering inquiries and...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAs a Consumer Services Representative at Newell Brands, you will play a vital role in delivering exceptional customer experiences. You will be the primary point of contact for consumers who use our products, providing solutions to their inquiries and concerns in a professional and solution-oriented manner.Key...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAbout the Role:As a Consumer Services Representative at Newell Brands, you will be the face of our company, providing exceptional customer service to consumers who use our products. Your primary responsibility will be to respond to consumer inquiries through various channels, including email, chat, phone, and social...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Newell Poland Services Sp. z o.o. Your responsibilities will include:Providing exceptional customer service through various communication channels, including email, chat, phone, and social media.Creating and maintaining accurate consumer...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAs a Consumer Services Representative at Newell Brands, you will play a vital role in providing exceptional customer service to our consumers who use our products. Your primary responsibility will be to respond to consumer inquiries and resolve issues in a professional and solution-oriented manner.Key...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAbout the Role:As a Consumer Services Representative at Newell Brands, you will be the primary point of contact for consumers who use our products. Your role will involve responding to inquiries regarding pre-sales and after-sales service in a professional and solution-oriented manner.Key Responsibilities:* Respond...
-
Customer Service Representative
3 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAbout the Role:As a Consumer Services Representative at Newell Brands, you will be the primary point of contact for consumers who use our products. You will be responsible for responding to inquiries, resolving issues, and providing exceptional customer service in a professional and solution-oriented manner.Key...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Newell Brands. As a Consumer Services Representative, you will be the primary point of contact for consumers who use our products, providing exceptional service and support through various communication channels.Key Responsibilities:Respond to consumer inquiries in a...
-
Customer Service Representative
3 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Newell Brands. As a Consumer Services Representative, you will be the primary point of contact for consumers who use our products, providing exceptional service and support through various communication channels.Key Responsibilities:Respond to consumer...
-
Poznań, Greater Poland Newell Brands Pełny etatAbout the RoleWe are seeking a Customer Service Representative to join our team in Poznan, Poland. As a key member of our consumer services department, you will be responsible for providing exceptional customer service to consumers who use Newell Brands' products.
-
Customer Service Representative
3 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAbout the Role:As a Consumer Services Representative at Newell Brands, you will be the first point of contact for consumers who use our products. Your role will be to provide exceptional customer service, answering inquiries and resolving issues in a professional and solution-oriented manner.Key Responsibilities:•...
-
Poznań, Greater Poland Newell Brands Pełny etatWe are seeking a highly skilled Consumer Services Representative to join our team at Newell Brands in Poznan, Poland.As a Consumer Services Representative, you will be the primary point of contact for consumers who use our products, providing exceptional customer service and support through various channels, including email, chat, phone, social media, and...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service Representative (English and French)Your responsibilitiesAs a Customer Service Representative, you will interact with consumers who use Newell Brands' products. You will utilize your language skills to answer inquiries regarding pre-sales and after-sales service.Our diverse portfolio of products includes stationery, small household...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Customer Service RepresentativeAt Newell Brands, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our consumers who use our products.Key Responsibilities:Respond to consumer inquiries through various channels...
-
Customer Service Representative
7 dni temu
Poznań, Greater Poland Newell Brands Pełny etatJob TitleCustomer Service Representative - Home Appliance ExpertAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Newell Brands. As a key member of our customer service department, you will be responsible for providing exceptional support to consumers who use our products.Key ResponsibilitiesRespond to consumer...
