Customer Service Specialist
5 dni temu
Job Overview:
Newell Brands is a leading $8.3B consumer products company with a diverse portfolio of iconic brands such as Graco, Coleman, Oster, Rubbermaid, and Sharpie.
We are seeking a Customer Service Specialist to join our Consumer Services team in Poznan, Poland.
About the Role:
This role involves speaking with consumers who use Newell Brands' products, providing exceptional service and support through various communication channels.
You will be responsible for answering inquiries regarding pre-sales and after-sales service, creating and maintaining consumer information, and documenting relevant details in designated systems.
Key Responsibilities:
- Respond to consumer queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional and solution-oriented manner.
- Create and maintain consumer information and case management to relay accurate information back to the business.
- Use knowledge of products to ensure accurate information is communicated to consumers.
- Document information needed for resolving inquiry or complaint in designated systems.
Requirements:
- Fluent English (B2/C1) (spoken & written)
- Fluent Italian (B2/C1) (spoken & written)
- Good command of MS Word and Outlook
- Outgoing with excellent communication skills (verbal & written)
- Empathy and openness for working with consumers
Salary Estimate: The estimated salary for this role is around €25,000-€30,000 per year, depending on experience.
-
Customer Service Representative
3 dni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title:Customer Service Representative - Language SpecialistAbout the Job:We are seeking a skilled Customer Service Representative - Language Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to consumers who use Newell Brands' products.Key Responsibilities:Respond to...
-
Customer Service Specialist with Italian Language Expert
1 miesiąc temu
Poznań, Greater Poland Hays Poland Pełny etatCustomer Service Specialist with Italian Language ExpertWe are seeking a highly motivated and experienced Customer Service Specialist with Italian language expertise to join our team at Hays Poland. As a key member of our client's support team, you will be responsible for providing exceptional customer service to clients in Italy, handling customer...
-
Customer Service Specialist English Italian
3 tygodni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service Specialist English ItalianAs a key member of our team, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include communicating with consumers who use Newell Brands' products, utilizing your foreign language skills to address inquiries regarding pre-sales and after-sales service.Key...
-
Fintech Customer Service Specialist
1 dzień temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the RoleWe are seeking a skilled Fintech Customer Service Specialist to join our team at the Poznan office. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving complex issues in a fast-paced metric-driven environment.Our ideal candidate will possess strong technical skills,...
-
German Language Customer Service Specialist
1 tydzień temu
Poznań, Greater Poland TeamQuest Sp. z o.o. Pełny etatKey Customer Service Specialist with German languageWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at TeamQuest Sp. z o.o. in Poland.This role offers an excellent opportunity for individuals who are passionate about customer service, communication, and problem-solving to contribute to the success of our...
-
Customer Service Specialist
3 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatAbout the Role:We are seeking a highly skilled Consumer Services Representative to join our team at Newell Brands.Key Responsibilities:Provide exceptional customer service to consumers who use our products.Respond to consumer inquiries through various channels, including email, chat, phone, and social media.Utilize knowledge of our diverse product portfolio...
-
Customer Service Liaison
3 tygodni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob SummaryWe are seeking a skilled Customer Service Representative to join our team at W. R. Grace & Co.Key ResponsibilitiesAs a Customer Service Representative, you will be the primary point of contact for customers, providing timely and accurate responses to their inquiries and concerns.You will be responsible for:Providing exceptional customer service,...
-
Customer Service Liaison
2 tygodni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob SummaryW. R. Grace & Co. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving business growth through tactical customer engagement.Key Responsibilities:Customer Service:...
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Newell Poland Services Sp. z o.o. Your responsibilities will include:Providing exceptional customer service through various communication channels, including email, chat, phone, and social media.Creating and maintaining accurate consumer...
-
Customer Service Representative
3 tygodni temu
Poznań, Greater Poland POLSKIE KOLEJE PAŃSTWOWE SPÓŁKA AKCYJNA Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective support to customers via phone, email, and chat.Resolve customer complaints and issues in...
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at W. R. Grace & Co. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely...
-
Consumer Service Support Specialist
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatWe are seeking a Consumer Service Support Specialist to join our team at Newell Brands. As a Consumer Service Support Specialist, you will play a key role in providing exceptional customer service to consumers who use our products. Your primary responsibility will be to respond to consumer inquiries through various channels, including email, chat, phone, and...
-
Customer Service Representative
3 tygodni temu
Poznań, Greater Poland Rivièra Maison Pełny etatAbout the RoleThis is a remote opportunity to join our team as a Customer Support Specialist. We are a growing organization with a strong focus on customer satisfaction.Your MissionAs a Support Specialist, you will be responsible for helping our customers understand our Talent Management Suite, by answering questions and solving problems as they arise.Our...
-
Customer Transition Specialist
3 tygodni temu
Poznań, Greater Poland Revalize Pełny etatRole OverviewThe Customer Transition Specialist will work closely with our existing customer base to transition customers to our new 3D software offering. This role is responsible for promoting the new software, completing contractual processing in our systems, assisting with product onboarding, and gaining feedback on product...
-
Customer Service Manager
3 dni temu
Poznań, Greater Poland FIS Pełny etatJob OverviewWe are seeking a highly motivated and organized CUSTOMER SERVICE MANAGER to join our dynamic team in Poznan.
-
Customer Service Team Member
2 tygodni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob OverviewAt W. R. Grace & Co., we're seeking a highly skilled and service-oriented Customer Service Representative to join our team. As a key member of our sales support team, you will be responsible for providing exceptional customer service, acting as a liaison between customers and internal departments, and ensuring timely and accurate order...
-
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at W. R. Grace & Co.Estimated Salary Range:$55,000 - $70,000 per year, depending on experience and qualifications.Job DescriptionAs a Customer Service Representative, you will be responsible for providing exceptional customer service as the primary point of contact...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAbout the Role:As a Consumer Services Representative at Newell Brands, you will be the first point of contact for consumers who use our products. Your role will be to provide exceptional customer service, answering inquiries and resolving issues in a professional and solution-oriented manner.Key Responsibilities:•...
-
Financial Services Customer Support Specialist
3 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the role:We are FIS, a growing international company that provides innovative fintech solutions. As a valued member of our call center, the Financial Services Account Associate Specialist supports the company in delivering a positive customer experience in a metric-driven environment.You are responsible for activities related to customer contact and...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Newell Brands. As a Consumer Services Representative, you will be the primary point of contact for consumers who use our products, providing exceptional service and support through various communication channels.Key Responsibilities:Respond to consumer...