Aktualne oferty pracy związane z Technical Support Engineer II - Kraków - Motorola Solutions
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Simply Talented Pełny etatJob Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at Simply Talented. As a Technical Support Engineer, you will play a vital role in providing top-notch technical support to our clients in the cybersecurity and systems management industry.Key Responsibilities:Assist customers with technical...
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Simply Talented Pełny etatJob Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at Simply Talented. As a Technical Support Engineer, you will play a vital role in providing top-notch technical support to our clients in the cybersecurity and systems management industry.Key Responsibilities:Assist customers with technical...
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Simply Talented Pełny etatJob Title: Technical Support EngineerOur client, a leading player in the cybersecurity and systems management industry, is seeking a highly skilled Technical Support Engineer to join their team. As a Technical Support Engineer, you will play a vital role in promptly resolving technical issues and addressing customer queries.Key Responsibilities:Assist...
-
Technical Support Specialist
5 dni temu
Kraków, Lesser Poland Codete Pełny etatCodete is a software company that offers a dynamic and challenging work environment for tech enthusiasts. Our team is experienced, agile, and versatile, working with various technologies and industries. We strive to provide a platform where employees can grow and feel valued for their skills.As a Tier 3 Support Engineer, your primary responsibility will be...
-
Technical Consulting Engineer
2 tygodni temu
Kraków, Lesser Poland Cisco Pełny etatCisco is a leader in the cybersecurity industry, and we're looking for a talented Support Engineer to join our team. As a Support Engineer, you'll be responsible for resolving technical issues and providing exceptional customer service to our clients.Our team is passionate about delivering innovative solutions to complex problems, and we're looking for...
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Codete Pełny etatJoin Codete's Team as a Tier 3 Support EngineerCodete is a software company that values tech-enthusiasts who can grow and feel valued for their skills. We're a versatile team that works with various technologies and industries, and most of our team members are senior-level specialists. At Codete, there's always something new to learn.Key...
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Codete Pełny etatJoin Codete's Team as a Tier 3 Support EngineerCodete is a software company that values tech-enthusiasts who can grow and feel valued for their work. We're a versatile team that works with various technologies and industries, and most of our team members are senior-level specialists. At Codete, there's always something new to learn.Key...
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Codete Pełny etatJoin Codete's Team as a Tier 3 Support EngineerCodete is a software company that values tech-enthusiasts who can grow and feel valued for their work. We're experienced, agile, and versatile, working with various technologies and projects across different industries. Our team consists of senior-level specialists who are always eager to learn.Key...
-
Technical Support Engineer with German
5 miesięcy temu
Kraków, Polska Motorola Solutions Pełny etatJob Description Key responsibilities of a Technical Support Engineer with German: As a member of our Technical Support team you will be the technical expert providing second line user support to a range of devices. Your role will be to characterize, replicate and solve technical issues. You will have a physical lab at your disposal consisting...
-
Senior Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Codete Pełny etatAbout the RoleCodete is a software company that values technical expertise and offers opportunities for growth and development. We work with a wide range of technologies and collaborate with senior-level specialists to deliver complex projects.Job SummaryWe are seeking a highly skilled Tier 3 Support Engineer to join our team. As a key member of our...
-
Technical Consulting Engineer
1 tydzień temu
Kraków, Lesser Poland Cisco Pełny etatProtecting the Future of NetworkingCisco is a leader in the security industry, providing customers with the ability to measure their risk landscape and protect their environments from breaches. As a Support Engineer, you will be responsible for resolving customer support issues and working closely with our engineering team to diagnose and solve complex...
-
Technical Consulting Engineer
2 tygodni temu
Kraków, Lesser Poland Cisco Pełny etatJob Title: Technical Consulting EngineerAt Cisco, we're looking for a skilled Technical Consulting Engineer to join our team. As a key member of our security team, you will work closely with our customers to provide high-quality support and ensure the best customer experience.Responsibilities:Diagnose and provide solutions to technical problems related to...
-
Technical Consulting Engineer
2 tygodni temu
Kraków, Lesser Poland Cisco Pełny etatJob Title: Technical Consulting EngineerAbout the Role:We are seeking a highly skilled Technical Consulting Engineer to join our team at Cisco. As a Technical Consulting Engineer, you will be responsible for providing technical expertise to our global customers and partners.Key Responsibilities:Be a trusted technical authority to global Cisco customers and...
-
Technical Consulting Engineer
2 tygodni temu
Kraków, Lesser Poland Cisco Pełny etatAbout CiscoWe're a global technology leader that helps organizations change the world. Our employees are passionate about what they do and are driven by a desire to make a difference. We're looking for talented individuals who share our passion and are eager to contribute to our mission.Job SummaryWe're seeking a Technical Consulting Engineer to join our...
-
Technical Support Specialist with German Language Skills
2 tygodni temu
Kraków, Lesser Poland Motorola Solutions Pełny etatJob Title: Technical Support Engineer with GermanJob Summary:We are seeking a highly skilled Technical Support Engineer with German language proficiency to join our team. As a Technical Support Engineer, you will be responsible for providing second-line user support to a range of devices, characterizing, replicating, and solving technical issues. You will...
-
Technical Solutions Engineer
2 tygodni temu
Kraków, Lesser Poland Arista Networks Pełny etatJob DescriptionWho You'll Work WithArista Networks is seeking a world-class Technical Solutions Engineer to support our products and solutions. As a Technical Solutions Engineer, you will work closely with a diverse team of top-notch engineers who act as our customers' champions. Your primary responsibility will be to provide direct access to our customers,...
-
Technical Support Specialist with German Expertise
2 tygodni temu
Kraków, Lesser Poland Motorola Solutions Pełny etatJob DescriptionAs a Technical Support Engineer with German, you will be part of our Technical Support team, providing second-line user support to a range of devices. Your role will involve characterizing, replicating, and solving technical issues, utilizing a physical lab equipped with various devices to troubleshoot and find solutions.Key...
-
Technical Solutions Engineer
4 miesięcy temu
Kraków, Polska Arista Networks Pełny etatJob DescriptionWho You’ll Work WithAre you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and nurture...
-
Technical Solutions Engineer
4 miesięcy temu
Kraków, Polska Arista Networks Pełny etatJob Description Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and...
-
Technical Solutions Engineer
2 tygodni temu
Kraków, Lesser Poland Arista Networks Pełny etatJob Title: Technical Solutions EngineerWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key Responsibilities:Respond to customer product...
Technical Support Engineer II
4 miesięcy temu
Job Description
We are seeking a senior or experienced Network & Data Systems Engineer to join our TSO Network & Data team that will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.
The role is based on a flexible, hybrid work model with possibility of full-time remote work. However travel to customer sites may be required in order to resolve those issues that cannot be resolved remotely.
The role is one of second/third line support with a primary interface to the field support teams (either Motorola Solutions or customer) on one side and development engineering on the other.
The department provides 24*7*365 cover to all our customers and as such all Technical Support Engineers will be expected to be part of the Out of Hours solution. At present this cover is achieved via an On-Call Rota .
Scope of Responsibilities:
Develop a high level of understanding of Motorola Solutions TETRA products and architecture to be able to support external and internal customers in the resolution of technical issues.
Liaise between the engineering departments and external as well as internal customers coherently in written and spoken English
Take ownership of customers’ issues and ensure that customers’ expectations are met
Follow Customer Issue Resolution processes.
From time to time, visit customer sites across the EA region in order to resolve those issues that cannot be resolved remotely.
Use Motorola Solutions owned TETRA systems to reproduce and/or troubleshoot customer issues, as well as to gain knowledge of future software updates.
Participate in System Upgrades on customer premises
Review existing tools and approaches and make recommendations on improvements or new functionality. Review and recommend improvements to procedures
Stay current on new and emerging technologies.
Basic Requirements
Degree in Engineering, Computer Science, Telecommunications or similar.
Minimum 2/3 year of experience in Technical Support or Network Engineer role (Network Consulting Engineer, Network Administrator, Network Operator, Network Specialist).
Understanding of ITIL framework/methodology and ITIL foundation
Background knowledge of Network Technology, protocols, and general concepts, related to the Internet, Firewalls, LANs, WLANs, WANs and other Network components .
Ideally having previous experience in Systems and Software Engineering, Mobile Telecoms including Tetra, LTE, UMTS/GSM.
Ability to understand the complexity of systems architecture.
Demonstrated advanced troubleshooting skills, the experience and diligence to work on their own, within a team and with other stakeholders to deliver high quality solutions.
An ability to deliver against challenging deadlines to resolve network related operational requests and incidents with a flexible approach to the demands of the role.
The role also requires you to define and create problem (RCA) documentation, for both customers (external) and knowledge base (internal) articles.
Open and direct communication with excellent oral and written communication skills in English .
Desirable:
Advanced Networking skills (Intermediate-Advanced preferable).
Advanced Linux, UNIX, Windows operating systems (Intermediate-Advanced preferable).
Hardware / Virtualization troubleshooting.
Advanced Radio Frequency Telecommunications systems understanding.
Advanced Knowledge of Network security.
We offer:
Flexible working hours
Hybrid mode
Comfortable working conditions (high class offices, parking space)
Competitive salary package
Strong team-oriented culture
Contract of employment
Private medical & dental coverage
Life insurance
Multisport or MyBenefit vouchers
1000 PLN for spectacles
Employee Pension Plan (PPE)
Trainings and broad development opportunities
Volleyball field and grill place next to the office
Lots of sport activities such as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
Yes
Company
Motorola Solutions Systems Polska Sp.z.o.oEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email
