Customer Service Specialist with German @ Cyclad
1 miesiąc temu
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.
Customer Service Specialist with German
Location: Kraków
Our customer is the leader in providing modern business solutions. We're looking for candidates who are fluent in German and would like to take first steps in Customer Service area You will be responsible for managing requests for German-speaking clients and maintaining strong relationships with them.
Project information:
Industry: Travel
Type of project: Customer Service
Location: Kraków; hybrid work model
Working hours: Mon-Fr (8 hours per day - standard business hours)
Languages: German & English
Type of employment: long-term contract of employment
Salary range: 7100 PLN gross + additional bonuses for languages
We offer:
Full-time job agreement based on employment contract
Discounts on the company's products
Discounts on tickets of various lines for yourself and your family
My Benefit platform
Private medical care
Life insurance
Additional bonuses
Sharing the commuting costs
Co-financing of sport activities
Integration events
Trainings and development opportunities
Requirements:
Very good knowledge of German & English (at least B2 level)
High communication skills and customer-focus attitude
Ability to work in team and individually
Willingness to develop
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.
Customer Service Specialist with German
Location: Kraków
Our customer is the leader in providing modern business solutions. We're looking for candidates who are fluent in German and would like to take first steps in Customer Service area You will be responsible for managing requests for German-speaking clients and maintaining strong relationships with them.
Project information:
Industry: Travel
Type of project: Customer Service
Location: Kraków; hybrid work model
Working hours: Mon-Fr (8 hours per day - standard business hours)
Languages: German & English
Type of employment: long-term contract of employment
Salary range: 7100 PLN gross + additional bonuses for languages
We offer:
Full-time job agreement based on employment contract
Discounts on the company's products
Discounts on tickets of various lines for yourself and your family
My Benefit platform
Private medical care
Life insurance
Additional bonuses
Sharing the commuting costs
Co-financing of sport activities
Integration events
Trainings and development opportunities
,[Managing ongoing queries from German-speaking customers (phone calls, emails and web channels) , Advising customers on travel products , Supporting customer with the reservation and adjustment of flight bookings , Recommending products and helping customer using the official website , Ensuring the high level of customer satisfaction , Providing after sales support , Cooperating with other team members ] Requirements: Communication skills Additionally: Private healthcare, Benefit platform, Integration events, Life insurance, Discounts, Sport subscription, In-house trainings.
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