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Technical Pre-sales Engineer

3 miesięcy temu

Warsaw, Polska Samsung R&D Institute Poland Pełny etat

Technical Pre-sales Engineer Miejsce pracy: Warszawa Technologies we use Expected JavaScript
HTML
Node.js
Optional AWS
WebAssembly
Web Services
REST API
HAProxy
Tomcat
Node.js
Postman
PostgreSQL
About the project We provide a world-class technical support to European customers delivering digital signage solutions with professional large format panels and hotel TV solutions. We are looking for a technical expert with advanced troubleshooting skills and a can-do attitude who feels confident engaging with customers on a professional level. As a member of our team, you will deliver a premium experience for our customers.
Your responsibilities Troubleshooting and resolving issues as 2nd level of technical support
Creating sample and demo applications presenting Smart Signage usage in various business scenarios (including integration with peripherals or 3rd party solutions)
Supporting partners in integration their solution with Samsung CMS
Delivering consulting service to system integrators and local European Samsung subsidiaries
Delivering onsite and/or remote technical trainings to developers and partners
Supporting introductions of new products, features and technologies
Maintaining good relationships with local offices, system integrators, clients
Business trips mostly within Europe up to 20% time
Our requirements A technical University degree (or proven IT engineering knowledge)
3 years of professional experience in the IT field
Knowledge of front-end technologies: JavaScript (ECMA 6), HTML 5, CSS3; and back-end: Node.js
Technically oriented. Strong analytical, troubleshooting and problem solving skills
Ability to translate customer product story into technical requirements
Excellent fluency in English (both verbal and written) - you’ll be conducting presentations in English in front of a multinational audience
Innate soft skills: effortless communication with team members and staff, confidence in speaking in front of a larger audience
Self-motivation, self-management and time management skills to meet deadlines and/or priorities
Passion for technology and continuous improvement of supported products and solutions
Optional Knowledge of cloud solutions: AWS, Azure
Knowledge of back-end technologies: WebAssembly, Web Services, REST API
Knowledge of client-server technologies: HAProxy, Tomcat, Node.js, Postman
Knowledge of databases: PostgreSQL
What we offer Friendly working atmosphere
Opportunity to work in multiple projects
Working with the latest technologies on the market
Monthly integration budget
Benefits sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
life insurance
corporate products and services at discounted prices
integration events
dental care
no dress code
leisure zone
pre-paid cards
redeployment package
baby layette
employee referral program
charity initiatives
unlimited free access to Copernicus Science Center
mentoring program
psychological support
possibility to test new Samsung products
work in Korea as a part of our Mobility Program
Samsung R&D Institute Poland If you share our faith in the power of technology that changes reality, you work with passion, you have a curiosity about the world and you still want to learn - this is the place for you, and we know what types of working conditions to create to foster your development. We are looking for people who can turn bold visions of the future into projects and products that will serve millions of people around the world.
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