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Customer Support Representative, crypto
2 tygodni temu
We are a multinational company providing secure technical support services to tech companies globally. With over 10 years of experience in premium outsourced customer support, we have become an industry leader with 8 hubs worldwide.
As a Customer Support Consultant at SupportYourApp, you will work with clients from various countries, interacting with customers through chats and emails. Your primary goal will be to provide exceptional support, build strong relationships, and meet team performance metrics.
To succeed in this role, you need:
- A native Polish and English upper intermediate level (B2)
- At least 6 months of experience in a customer support position
- Proficiency in live chats and emails
- An interest in crypto or stock exchange
- Strong analytical and research skills
- A positive and responsible attitude
Additionally, it would be beneficial if you have experience with CRM systems, especially Salesforce or Zendesk, and knowledge of the crypto/finance industry.
You will enjoy working fully remotely, having a flexible schedule, and being part of our inclusive international environment. We value our employees' growth and well-being, offering paid training and probation periods.
We welcome candidates with diverse backgrounds and experiences. If you're passionate about delivering top-notch support, apply today and send your CV in English highlighting your relevant skills.
