Service Contract Manager
7 dni temu
The successful candidate will have extensive experience in managing service contracts and warranties within the DACH market.
As a Services & Solutions Delivery Specialist, you will ensure quality and functionality of Philips equipment to meet our customer's needs.
Your Key Responsibilities:
- Manage service requests and ensure a high level of customer satisfaction on a daily basis
- Create, renew, and terminate service contracts and extended warranties
- Modify existing contracts and extended warranties for appropriate services execution of pricing and billing information
- Verify customers' entitlements on ad-hoc requests and issue invoices and credit/debit notes
- Connect the correct installed products
- Receive, monitor, and ensure closure on time of all kinds of service requests
Benefits:
- Annual bonus based on performance achieved
- Private medical care with the option to extend it to family members
- Benefit System cards
- Discount for Philips' products
- Wide variety of trainings & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
About Philips:
We are a health technology company that believes every human matters.
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